EDUCATION

Even more delays for students taking the RISE assessment exam

Apr 30, 2019, 6:06 PM | Updated: 6:15 pm
(Photo: Paul Nelson)...
(Photo: Paul Nelson)
(Photo: Paul Nelson)

SALT LAKE CITY – There was yet another delay for students taking the RISE assessment exam all over the state.  Several schools postponed testing because of glitches that happened as students were trying to submit their scores.

The problem looked similar to what nearly 18 thousand students saw on Thursday.  After they clicked on the button to submit their answers for one portion of the online exam, they would essentially be locked out of taking the next segment.

State officials say the cause of the problem was not the exact same one that brought testing to a halt last week, but they say the issue was not on their end.

Darin Nielsen with the Utah Board of Education says, “This was, again, it was at Questar’s level.  It didn’t have anything to do with our networks.”

Workers with Questar are in the state and Nielsen says they were able to fix the issue within roughly an hour.  However, the delays were very disruptive to the students taking the exam.

“It would be unreasonable for us to think a teacher would just have their students sit at that computer and wait until somebody tells them when they can restart,” Nielsen says, adding, “I saw a bunch of emails from different districts that were saying they were just going to suspend it for today.”

The state has reportedly paid nearly $30 million in their contract with Questar to manage the RISE assessment exam, and they could extend that to ten years at a discounted price.  However, Nielsen says if there are major problems happening continually, the state could look to another company to handle assessment testing.

“It’s my understanding that the State Board has the ability in that contract to terminate that contract,” he says.

Nielsen isn’t sure how many students were impacted during Tuesday’s testing, but he believes it is much fewer than Thursday.

Today’s Top Stories

Education

Anderson was arrested the morning of Sept. 24, 2022, by West Valley Police on felony child sexual a...
Waverly Golden

First grade teacher in Magna arrested on felony child sexual abuse charges

Elk Run Elementary first grade teacher Dale Anderson was arrested this morning on felony child sexual abuse charges.
1 day ago
Aaron Fotheringham, aka "Wheelz" from Nitro Circus taught and performed tricks at Wheelchair Palooz...
Waverly Golden

Wheelchair Palooza at Woodward Park City

Aaron Fotheringham, aka "Wheelz" from Nitro Circus taught and performed tricks at Wheelchair Palooza in Park City.
1 day ago
(Exterior of the Salt Lake City School District offices.  Photo: Paul Nelson)...
Lindsay Aerts

Salt Lake City School District is parting ways with its superintendent

The Salt Lake City School District announced it is parting ways with its superintendent during a board meeting Friday evening.
2 days ago
Mom and daughter with piggy bank. Parents can have a big role in the financial education of their k...
Adam Small

BYU study finds role-modeling, hands-on learning most effective financial education for kids

Financial education from parents to their children is best done through modeling and hands-on learning, according to researchers.
2 days ago
Tonight at 6 p.m., South Valley School in West Jordan is hosting a dance for special needs students...
Elizabeth Weiler

Dance to be held at South Valley School for students with special needs

Tonight at 6 p.m., South Valley School in West Jordan is hosting a dance for special needs students.
2 days ago
Screenshot from the BYU documentary about the Black 14. 10 of the players are pictured next to a ne...
Chris Jacobs

BYU premieres documentary ‘The Black 14: Healing Hearts and Feeding Souls’

The new BYU documentary, "The Black 14" Healing Hearts and Feeding Souls," focuses on a 1969 football game between BYU and the University of Wyoming.
2 days ago

Sponsored Articles

a worker with a drill in an orange helmet installs a door in the house...
Price's Guaranteed Doors

Home improvement tip: Increase the value of your home by weatherproofing doors

Make sure your home is comfortable before the winter! Seasonal maintenance keeps your home up to date. Read our tips on weatherproofing doors.
Curb Appeal...
Price's Guaranteed Doors

How to have the best of both worlds for your house | Home security and curb appeal

Protect your home and improve its curb appeal with the latest security solutions like beautiful garage doors and increased security systems.
A paper reading IRS, internal revenue service is pictured...
Jordan Wilcox

The best strategies for dealing with IRS tax harassment | You have options!

Learn how to deal with IRS tax harassment. This guide will teach you how to stop IRS phone calls and letters, and how to handle an IRS audit.
spend a day at Bear Lake...
Bear Lake Convention and Visitors Bureau

You’ll love spending the day at Bear Lake | How to spend a day at Bear Lake

Bear Lake is a place that needs to be experienced. Spend a day at Bear Lake.
Prescription opioids can be disposed of during National Prescription Take Back Day...
Know Your Script

Prescription opioid misuse | How to protect your family from the opioid epidemic

Studies have shown that prescription opioid misuse has increased since COVID-19. So what do you need to know about these opioids?
national heart month...
Intermountain Healthcare

National Heart Month: 5 Lifestyle Changes to Make Today to Keep You Heart Healthy

Heart disease is the leading cause of death for both men and women. One person dies every 36 seconds in the United States from cardiovascular disease
Even more delays for students taking the RISE assessment exam