How to keep yourself safe from Ring hackers

Dec 16, 2019, 12:42 PM | Updated: 12:42 pm
cyber security ring hackers...
FILE: The new law is focused on improving the federal government role in cybercrime. Stock photo.

Homeowners say it’s a troubling trend: Hackers gaining access to their private Ring security feeds and hijacking them.

Families in Mississippi, Florida, Kansas, Georgia and Texas all say they got their Ring security systems taken over by hackers.

Jake Norris and his family, from Wichita, Kansas, were some of those compromised.

“It’s creepy,” he told KAKE. “You’re still getting violated. We’re sitting here watching TV, hanging out as a family and someone’s using it like a reality TV show or something.”

A hacker gained access to one of his Ring cameras positioned inside their living room and started talking to them. He even sent them a pizza to prove that he knew where they lived.

Ashley Norris says that her family is still feeling the effects of the invasion of their privacy.

“Our daughter is still creeped out. She couldn’t fall asleep that night and I’ve slept with her every night since because she’s so scared.”

Passwords are the problem

123456, qwerty, password: the internet security firm SplashData says these are just a few of the most commonly used passwords out there.

In a written statement, Ring says the issue with their cameras most likely has to do with compromised user passwords.

“We take the security of our devices seriously,” they wrote in a statement sent to users over the weekend. “Recently we were made aware of an incident where malicious actors obtained some ring users’ account credentials from a separate external, non-Ring service and reused them to log in to some Ring accounts.”

How to keep your Ring devices safe from hackers

IT Specialist Earl Foote joined KSL NewsRadio’s Dave and Dujanovic Monday; he says that everything that’s connected to the internet has a chance to get hacked. Therefore, he adds, you should understand the risks involved.

Is it worth it?

“My first bit of advice, guys: it’s probably a little bit unorthodox for a technologist like myself and somebody who, you know, has made a career of pushing and implementing and selling technology. And that is, first of all, just consider if you really need or want the, you know, the device you’re going to install,” Foote said.

Foote says that with the decision to bring in any internet-connected device, you should ask yourself the question, ‘Am I willing to give up this information if it’s hacked?’

“The reality is,” he said, “that many of us now have [internet-connected] devices in our homes and dozens of potential ways that a hacker can get into our homes and into our private lives.”

Two-factor authentication

The next step, Foote says, is to enable two-factor authentication wherever possible.

“Two-factor or multi-factor authentication is the ability for you to have multiple points of touch in order to access a device or an account. Rather than just going to an app or a website and put in your password, the two-factor authentication requires a secondary check to make sure that you physically have access to some method in order to verify your identity to get into an account or application.”

Get a password manager

Foote says he understands many of us just have so many passwords to keep track of, we’re overwhelmed. That’s why his last piece of advice is to install a password manager.

“When you get any device and plug it in, make sure that you change the default password and use a very complex password.”

Foote says that password managers can help you create long, random, complex passwords that are stored and encrypted in an online “vault.”

The internet tech reviewing website CNET ranked LastPass as the web’s best free password manager and 1Password as the best paid option.

The rest of the conversation.

You can hear the rest of the conversation as well as sound from inside the homes that were affected by these hackers on Dave and Dujanovic’s podcast below.




Today’s Top Stories

Dave & Dujanovic

hate crime death penalty...
Curt Gresseth

Polarization is behind US mass shootings, says psychiatrist

A psychiatrist discusses why mental health disorders are not the reason behind mass shootings in America but rather polarization of US society is to blame.
1 day ago
Anastasiya Sayer, 11, joins others in rallying against the war in Ukraine at the Capitol in Salt La...
Curt Gresseth

Through donations, Ukrainian woman in Idaho seeks to ease suffering of war

The war in Ukraine may have faded from the daily news but a Ukrainian-born woman now in Idaho is dedicated to collecting and sending supplies to meet the needs of suffering Ukrainians.
2 days ago
FILE - This Friday, Feb. 16, 2018, file photo shows application icons from left, Facebook, Facebook...
Curt Gresseth

Expert gives tips on conquering your downward social media scroll

Are you addicted to the social-media scroll? An expert weighs in on what you can do to slow the scroll.
8 days ago
High water in the Gardiner River along the North Entrance to Yellowstone National Park in Montana, ...
Curt Gresseth

Be ready for flash flooding: Expert shares advice

An expert with the Utah Division of Emergency Management shares his expertise and crucial tips on how to be ready for flash flooding when you are in a vehicle or at home.
9 days ago
salt lake mayorMendenhall guns...
Curt Gresseth

After NY law is struck down, two Utah experts sound off on gun rights

Two advocates on either side of the gun-control vs. gun rights debate sound off on the Supreme Court's 6-3 ruling to expand the right to carry a firearm in public.
14 days ago
Salt Lake County Search and Rescue safely rescued a hiker  out of the Lisa Falls trail on Friday.
Curt Gresseth

Search and rescue expert has tips for hikers

Before you head out on your hike, take someone with you, tell somebody where you are going and when you plan to return. Those are just a few words for hikers from an expert on search and rescue.
15 days ago

Sponsored Articles

Tax Harassment...
Jordan Wilcox

The best strategies for dealing with IRS tax harassment | You have options!

Learn how to deal with IRS tax harassment. This guide will teach you how to stop IRS phone calls and letters, and how to handle an IRS audit.
spend a day at Bear Lake...
Bear Lake Convention and Visitors Bureau

You’ll love spending the day at Bear Lake | How to spend a day at Bear Lake

Bear Lake is a place that needs to be experienced. Spend a day at Bear Lake.
Curb Appeal...
Price's Guaranteed Doors

How to have the best of both worlds for your house | Home security and curb appeal

Protect your home and improve its curb appeal with the latest security solutions like beautiful garage doors and increased security systems.
Prescription opioids can be disposed of during National Prescription Take Back Day...
Know Your Script

Prescription opioid misuse | How to protect your family from the opioid epidemic

Studies have shown that prescription opioid misuse has increased since COVID-19. So what do you need to know about these opioids?
national heart month...
Intermountain Healthcare

National Heart Month: 5 Lifestyle Changes to Make Today to Keep You Heart Healthy

Heart disease is the leading cause of death for both men and women. One person dies every 36 seconds in the United States from cardiovascular disease
Joseph Smith Memorial Building...
Temple Square

The Joseph Smith Memorial Building is an icon of Salt Lake City | Why hosting an event at this beautiful location will make you a hero this year

Here's why hosting an event at the iconic Joseph Smith Memorial Building in downtown Salt Lake City will make you a hero this year.
How to keep yourself safe from Ring hackers