Update: 9-1-1 Emergency Outages issue is resolved

Feb 22, 2020, 2:26 PM | Updated: Feb 23, 2020, 10:56 am
Emergency Outages reported in multiple Utah locations...
(photo: Getty Images)
(photo: Getty Images)

SALT LAKE CITY — Throughout the day Saturday, multiple cell phone carriers have been experiencing emergency outages for customers calling 9-1-1.

(update) Layton City tweeted out early Sunday morning that the issue had been resolved but to keep the non-emergency numbers handy just in case.

911 Issue has been resolved

Locations affected include Bountiful, West Bountiful, Centerville, north Salt lake, Woods Cross, and Sandy areas due to intermittent connectivity problems.


Local police agencies are notifying the public about emergency outages.

Police agencies throughout Utah posted notices on social media to inform the public to call their non-emergency lines if 9-1-1 is not working.


If you have an in need of any police, fire or medical assistance in any of these areas affected by the Emergency outages, then call dispatch directly.


Salt Lake City 9-1-1 executive director Lisa Burnette has confirmed that after running test calls with Verizon, AT&T and TMobile phones they all had some sort of issue. These issues did not occur every time they attempted.


Dispatch lines in case of emergency outages

Salt Lake City and Sandy: (801) 799-3000 (option 7)

Davis County Sheriff’s Office: (801) 451-4150

Bountiful, West Bountiful, Centerville, North Salt Lake and Woods Cross: (801) 298-6000

Layton: (801) 497-8300

Summit County: (435) 615-3601

St. George: (435) 627–4300


Related Articles:

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Are cell phone calls on airplane flights inevitable?

Utah lawmakers want hand-held cell phone ban while driving

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Update: 9-1-1 Emergency Outages issue is resolved