ALL NEWS

Passengers stuck on Amtrak train for about 20 hours finally on their way

Jun 8, 2020, 8:10 AM
FILE -Amtrak's California Zephyr rolls along the rails during its daily 2,438-mile trip to Emeryvil...
FILE -Amtrak's California Zephyr rolls along the rails during its daily 2,438-mile trip to Emeryville/San Francisco from Chicago that takes roughly 52 hours on March 24, 2017 in Glenwood Springs, United States. (Photo by Joe Raedle/Getty Images)
(Photo by Joe Raedle/Getty Images)

PROVO, Utah   —  Some exhausted Amtrak passengers were stuck for about 19 hours over the weekend a few miles east of Provo when the train they were on suffered mechanical issues. 

California Zephyr Train 5 originated from Chicago on Friday night going to Emeryville, California. Amtrak says Train 5 had to stop near Provo just after 10:15 p.m. Saturday night due to debris on the tracks. 

“Amtrak train 5 was traveling from Chicago to Emeryville, Calif. just before 10 p.m. MT on Saturday, June 6, with 39 customers on board, when the engine was struck and damaged by a large boulder impeding the tracks in a remote location about 35 miles east of Provo, Utah,” according to a press release from Sunday night.

One of the passengers on that train, Daniel Cono, tells KSL that he heard train officials say they had hit a boulder on the tracks.  He believed from what they had told him, that the boulder had torn some hoses, sustaining damages underneath the engines. 

Sometime around 5 p.m. Sunday, another train had arrived to offload weary passengers as they prepared to be taken to Helper where the plan was to get them on buses to continue their destinations.

“An earlier attempt to attach a freight engine to resolve the issue so the train could continue on its way was unsuccessful, so the train is now terminated and customers are being transferred to train 6 to be taken to Helper Station (HER) where there will be alternate bus transportation available. We apologize for any inconvenience due to the extended delay and we will work directly with each customer to issue refunds after the trip,” according to that same release.

Cono was riding from Nevada to Salt Lake City when the train broke down.  The bad experience was compounded, Cono says, when the train lost power.  He says there were kids on the verge of fights and bathrooms smelled bad.

Before being transferred, Cono said train passengers were fed and crew members had been courteous.

“If we’re not out of here, in the middle of the night when it gets cold — ’cause we’ve got kids on here, we’ve got little kids — I’m going to start having a big old bonfire in front of this train to stay warm. Just so you know,” Cono quipped.

California Zephyr Train 6, which departed from Emeryville had been stuck behind the disabled train for a time, due to debris on the tracks. 

Today’s Top Stories

All News

drivers make a snowy commute up little cottonwood canyon as utah weather keeps dumping snow...
Adam Small

Wasatch Front gets snow, Utah drivers get tough commute

Snowy weather conditions brought early-morning drivers in Utah some rough commutes on Monday. Utah County got the worst of it.
10 hours ago
View of a wooden Nativity Scene on display at the Christmas Market on the Main Market Square in Kra...
AJ Willingham, CNN

Nativity sets are getting a minimalist makeover

Brooklyn Swenson, an artist in Utah, says she drew on this inspiration for her brightly colored minimalist nativity set.
10 hours ago
Pfeifferhorn Avalanche...
Alexandrea Bonilla

Utah Avalanche Awareness Week is underway

To promote safety while recreating at Utah's ski resorts, the Utah Avalanche Center is holding it's fourth annual Avalanche Awareness Week.
10 hours ago
Kaylee Goncalves, Ethan Chapin, Xana Kernodle and Madison Mogen were killed off campus at the Unive...
Michelle Watson and Chris Boyette, CNN

Letters from surviving roommates read at church memorial service for slain University of Idaho students

Originally Published: 04 DEC 22 19:04 ET     (CNN) — At a memorial service for four University of Idaho students who were found stabbed to death last month, a pastor from an Idaho church read aloud letters from the surviving roommates, recalling their memories of their friends and sharing their sadness. Related: ‘Sketched out’ University of […]
10 hours ago
NEW YORK, NEW YORK - DECEMBER 10: Sesame Street cast member and film subject Bob McGrath attends a ...
Dan Heching and Chris Boyette, CNN

Bob McGrath, original ‘Sesame Street’ cast member, dead at 90

Bob McGrath, an original cast member of "Sesame Street," has died, according to statements from his family and Sesame Workshop.
10 hours ago
NEW YORK, NEW YORK - MAY 02: 
  Elon Musk attends The 2022 Met Gala Celebrating "In America: An Ant...
Ramishah Maruf, CNN

Elon Musk speaks out on ‘Twitter Files’ release detailing platform’s inner workings

Originally Published: 04 DEC 22 09:38 ET     (CNN) — Twitter owner Elon Musk spoke out on Saturday evening about the so-called “Twitter Files,” a long tweet thread posted by journalist Matt Taibbi, who had been provided with details about behind-the-scenes discussions on Twitter’s content moderation decision-making, including the call to suppress a 2020 New York […]
1 day ago

Sponsored Articles

Spicy Homemade Loaded Taters Tots...
Macey's

5 game day snacks for the whole family (with recipes!)

Try these game day snacks to make watching football at home with your family feel like a special occasion. 
Happy joyful smiling casual satisfied woman learning and communicates in sign language online using...
Sorenson

The best tools for Deaf and hard-of-hearing workplace success

Here are some of the best resources to make your workplace work better for Deaf and hard-of-hearing employees.
Team supporters celebrating at a tailgate party...
Macey's

8 Delicious Tailgate Foods That Require Zero Prep Work

In a hurry? These 8 tailgate foods take zero prep work, so you can fuel up and get back to what matters most: getting hyped for your favorite
christmas decorations candles in glass jars with fir on a old wooden table...
Western Nut Company

12 Mason Jar Gift Ideas for the 12 Days of Christmas [with recipes!]

There are so many clever mason jar gift ideas to give something thoughtful to your neighbors or friends. Read our 12 ideas to make your own!
wide shot of Bear Lake with a person on a stand up paddle board...

Pack your bags! Extended stays at Bear Lake await you

Work from here! Read our tips to prepare for your extended stay, whether at Bear Lake or somewhere else nearby.
young boy with hearing aid...
Sorenson

Accommodations for students who are deaf and hard of hearing

These different types of accommodations for students who are deaf and hard of hearing can help them succeed in school.
Passengers stuck on Amtrak train for about 20 hours finally on their way