The ACT launched a new registration system and took it down the same day as students rushed to sign up for tests

Jul 28, 2020, 11:10 AM | Updated: 11:30 am
Standardized test Photo Courtesy - Shutterstock...
Standardized test Photo Courtesy - Shutterstock

(CNN) — The ACT took down its new online registration system on the same day it was launched after it was unable to handle the “extremely high volumes” of users coming to the site, a spokeswoman told CNN in a statement.

“Many students affected by Covid-19-related test center closures and cancellations were attempting to register for fall test dates,” the statement said. “We are working diligently to improve the experience for all users, and have since taken the page down in order to improve system performance.”

ACT asks affected students to check back at 1 p.m. ET Wednesday on their website and social media for an update.

The news comes as the ACT has struggled to keep up with the high demand from students eager to get their tests done in time for college applications while the organization navigates coronavirus precautions.

Earlier this month, nearly two dozen sites canceled testing, many without notice, leaving some families uninformed until the morning of the test.

About 1,400 examinees weren’t able to take the test, an ACT spokesperson told CNN in a previous statement.

One mom, whose daughter was affected by the cancellations, told CNN this was the third time they had received notice there wouldn’t be testing. The other two times had been in April and June.

Responding to the hurdles that the pandemic has created for both testing organizations and students across the country, some universities have suspended ACT and SAT tests as admission requirements for several semesters.

200 students possibly exposed at testing site

High school students who spend weeks preparing for their exams and worrying about the outcome now have even more to be concerned about: the possibility of contracting coronavirus while they’re taking the test.

At an Oklahoma high school where ACT testing took place earlier this month, two students later tested positive for coronavirus and as many as 200 others may have been exposed.

The two students tested positive for the virus just one day after taking the ACT at Edmond North High School on July 18, according to an ACT spokesperson.

The schools reached out to local health officials and the ACT after finding out about the infected students, the spokesperson said. The ACT then informed everyone who was around those two testers that day.

“As part of ACT’s test center social distancing guidelines, students and monitors were asked to complete a series of COVID-19 symptom and travel screening questions, instructed to practice social distancing guidelines while on campus, and it was recommended that masks be worn by all,” the spokesperson said.

Correction: An earlier version of this story incorrectly said students affected by summer testing cancellations would receive an email with further guidance early Tuesday morning. ACT asks students to check back at 1 p.m. ET Wednesday on their website and social media for an update.

™ & © 2020 Cable News Network, Inc., a WarnerMedia Company. All rights reserved.

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Today’s Top Stories


About 87% of Tuesday's US flight cancellations are Southwest, according to flight tracking website ...
Pete Muntean and Greg Wallace, CNN

US Transportation Dept. investigating Southwest holiday travel meltdown

The US Transportation Department said it is in the early stages of an investigation into the Southwest Airlines holiday travel meltdown in December.
16 hours ago
School Shooting Newport News...
Aya Elamroussi, Chris Boyette, Dakin Andone and Michelle Watson, CNN

School board votes to cut ties with superintendent weeks after 6-year-old allegedly shot teacher

Administrators were warned that the child had a gun the day when a teacher was shot at the front door of Richneck Elementary School
16 hours ago
Facebook-parent Meta said on Wednesday that it will restore former President Donald Trump's account...
Clare Duffy, CNN

Meta says it will restore Trump’s Facebook and Instagram accounts

It was not immediately clear whether Trump will return to the Meta platforms. Twitter restored Trump's account in November.
2 days ago
Earth core structure. Elements of this image furnished by NASA (Adobe stock)...
Lianne Kolirin, CNN

Earth’s inner core may have stopped turning and could go into reverse, study suggests

With a radius of almost 2,200 miles, Earth's core is about the size of Mars. It consists mostly of iron and nickel, and contains about about one-third of Earth's mass.
2 days ago
During a recent excursion to the icy plains of Antarctica, an international team of researchers dis...
Jackie Wattles, CNN

Rare 17-pound meteorite, one of the largest ever, discovered in Antarctica

The meteorite is about the size of a cantaloupe but weighs 17 pounds. It's one of about 100 that size discovered in Antarctica.
2 days ago
President Barack Obama (center) speaks as former Presidents Bill Clinton (left) and George W. Bush ...
Kevin Liptak, Jamie Gangel and Edward-Isaac Dovere, CNN

Clinton, Bush and Obama turned over all classified records, representatives say

The discovery of classified documents in former Vice President Mike Pence's Carmel, Indiana, home was the third such case in recent months.
2 days ago

Sponsored Articles

Kid holding a cisco fish at winterfest...
Bear Lake Convention and Visitors Bureau

Get Ready for Fun at the 2023 Bear Lake Monster Winterfest

The Bear Lake Monster Winterfest is an annual weekend event jam-packed full of fun activities the whole family can enjoy. This year the event will be held from January 27-29 at the Utah Bear Lake State Park Marina and Sunrise Resort and Event Center in Garden City, Utah. 
happy friends with sparklers at christmas dinner...

15 Easy Christmas Dinner Ideas

We’ve scoured the web for you and narrowed down a few of our favorite Christmas dinner ideas to make your planning easy. Choose from the dishes we’ve highlighted to plan your meal or start brainstorming your own meal plan a couple of weeks before to make sure you have time to shop and prepare.
Spicy Homemade Loaded Taters Tots...

5 Game Day Snacks for the Whole Family (with recipes!)

Try these game day snacks to make watching football at home with your family feel like a special occasion. 
Happy joyful smiling casual satisfied woman learning and communicates in sign language online using...

The Best Tools for Deaf and Hard-of-Hearing Workplace Success

Here are some of the best resources to make your workplace work better for Deaf and hard-of-hearing employees.
Team supporters celebrating at a tailgate party...

8 Delicious Tailgate Foods That Require Zero Prep Work

In a hurry? These 8 tailgate foods take zero prep work, so you can fuel up and get back to what matters most: getting hyped for your favorite
christmas decorations candles in glass jars with fir on a old wooden table...
Western Nut Company

12 Mason Jar Gift Ideas for the 12 Days of Christmas [with recipes!]

There are so many clever mason jar gift ideas to give something thoughtful to your neighbors or friends. Read our 12 ideas to make your own!
The ACT launched a new registration system and took it down the same day as students rushed to sign up for tests