I.O.Utah: Taxpayers get explanation after receiving erroneous tax notices

Dec 2, 2020, 12:12 PM

tax notices problem...

The Utah Tax Commission says a computer glitch is responsible for thousands of erroneous notices sent to taxpayers, many demanding payment of past due interest, fees. Photo: Deseret News

Thousands of Utah taxpayers received notices by mail that they owed up to thousands of dollars in tax penalties and interest.

Turns out, that was not the case and now state tax officials say they know what happened.  The Utah State Tax Commission blames a computer error triggered by this year’s extended filing deadline.

Erroneous tax notices sent to thousands

The bogus notices went out to about 13,000 of the roughly 1.5 million Utahns who submitted income tax returns for the year 2019.

Officials say the tax commission’s computer system had trouble adjusting to this year’s changing deadline.  The erroneous tax notices went out to some taxpayers who filed and paid their taxes between the usual deadline of April 15 and July 15, the adjusted deadline.

Mike Lee, the commission’s taxpayer services division director, says the system had a difficult time adjusting to this year’s deadline.  This year, the legislature voted to push the normal tax deadline back to July 15; people who paid the amount due by that date had until mid-October to file their returns.

Last minute filers more likely to receive mistaken notice

Lee says some taxpayers who submitted their returns last minute wound up flagged incorrectly in the system as late, and received erroneous notices. He says they got the faulty notices even though the system was tested ahead of time.

The tax commission had already received some 2019 returns by the time the Utah legislature changed the due date, leaving state officials with fewer options to accommodate the change, according to a commission news release.

As soon as they detected the problem, the tax commission and state officials agreed to correct the problem and return money to taxpayers who paid penalties in error.

The system is currently up to date and reflects the correct amounts due by Utah taxpayers, says Lee, and the commission hasn’t mailed any bogus notices since Nov. 13.

State tax officials say corrected tax notices should land in mailboxes by Dec. 15.

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

All News

Utah's avalanche danger has been dangerous for the last week, with the Utah Avalanche Center report...


Skier severely injured following avalanche near Little Water Peak

A skier was injured after being caught in an avalanche on Monday Feb. 26. The skier was hoisted to safety.

4 minutes ago

After starting the new year with poor air quality, Utah may finally be able to take a breath and fi...

Heather Peterson

New black carbon sensor is more portable but just as accurate, study finds

A new study from the University of Utah finds that recently released black carbon new units are just as accurate in detecting black carbon, but they are more portable and affordable.

39 minutes ago

Image of TV remote featuring Netflix button. Netflix may direct customers to stop paying for their ...

Samantha Delouya, CNN

You may lose access to your Netflix account if you’re paying through Apple

The update by Netflix comes after years of pushback from apps in Apples iOS App Store for taking a 30% cut of all in-app purchases.

1 hour ago

Liver and kidney transplant patient Luis Campos says he's grateful he had a Spanish-speaking team....

Eric Cabrera

Murray kidney clinic helping the Latino community

MURRAY, Utah — Intermountain Health has taken steps to address healthcare in Latino communities by opening Utah’s first fully Spanish-speaking Kidney Transplant Clinic. The Intermountain Clinica Hispana de Riñon (Hispanic Kidney Clinic), in Murray, aims to provide a space for members of the Latino community navigating the complex kidney transplant process. The clinic has bilingual professionals, […]

10 hours ago

NASA's Lunar Reconnaissance Orbiter captured this image of the Intuitive Machines Nova-C lander, al...

Jackie Wattles, CNN

Odysseus lunar lander shares new photos from its harrowing descent

The vehicle softly touched down on the moon on Thursday, becoming the first US-made lander to do so since the Apollo era.

11 hours ago

FILE: Sen. Mike McKell, R-Spanish Fork, and Rep. Jordan Teuscher, R-South Jordan, speak about their...

Aimee Cobabe

Bill allowing parents to sue social media companies moves closer to becoming law

HB464 gives Utah parents the power to sue a social media company if their child develops mental health issues after using the apps

13 hours ago

Sponsored Articles

Mother and cute toddler child in a little fancy wooden cottage, reading a book, drinking tea and en...

Visit Bear Lake

How to find the best winter lodging in Bear Lake, Utah

Winter lodging in Bear Lake can be more limited than in the summer, but with some careful planning you can easily book your next winter trip.

Happy family in winter clothing at the ski resort, winter time, watching at mountains in front of t...

Visit Bear Lake

Ski more for less: Affordable ski resorts near Bear Lake, Utah

Plan your perfect ski getaway in Bear Lake this winter, with pristine slopes, affordable tickets, and breathtaking scenery.

front of the Butch Cassidy museum with a man in a cowboy hat standing in the doorway...

Bear Lake Convention and Visitors Bureau

Looking Back: The History of Bear Lake

The history of Bear Lake is full of fascinating stories. At over 250,000 years old, the lake has seen generations of people visit its shores.

silhouette of a family looking over a lake with a bird in the top corner flying...

Bear Lake Convention and Visitors Bureau

8 Fun Activities To Do in Bear Lake Without Getting in the Water

Bear Lake offers plenty of activities for the whole family to enjoy without having to get in the water. Catch 8 of our favorite activities.

Wellsville Mountains in the spring with a pond in the foreground...

Wasatch Property Management

Advantages of Renting Over Owning a Home

Renting allows you to enjoy luxury amenities and low maintenance without the long-term commitment and responsibilities of owning a home.

Clouds over a red rock vista in Hurricane, Utah...

Wasatch Property Management

Why Southern Utah is a Retirement Paradise

Retirement in southern Utah offers plenty of cultural and recreational opportunities. Find out all that this region has to offer.

I.O.Utah: Taxpayers get explanation after receiving erroneous tax notices