Peloton to recall all treadmills over safety concerns, child death

May 5, 2021, 8:56 AM | Updated: 9:22 am
peloton treadmills recall...
FILE - This Nov. 19, 2019 file photo shows a Peloton logo on the company's stationary bicycle in San Francisco. Safety regulators are warning people with kids and pets to immediately stop using a treadmill made by Peloton after one child died and nearly 40 others were injured.(AP Photo/Jeff Chiu, File)
(AP Photo/Jeff Chiu, File)

Peloton and safety regulators announced a recall of all of the company’s Tread+ and Tread treadmills, over safety concerns and the death of at least one child. 

The company’s CEO issued the announcement, apologizing for not following the recommendations of the Consumer Product Safety Commission and recalling the treadmills sooner. 

In a joint statement, Peloton and the CPSC said customers affected by the recall of the treadmills should stop using them immediately. They can then contact the company for a full refund “or other qualified remedy.” 

Peloton treadmills subject of recall 

The CPSC urged Peloton to recall its treadmills in mid-April, amid reports of dozens of children, pets and objects being pulled under the

peloton tread+ treadmill affected by recall of treadmills

Photo provided by the US Consumer Product Safety Commission

machine, causing injuries and at least one death involving a child. At the time, Peloton pushed back against the concern, calling the CPSC’s statement “inaccurate and misleading.” The company said so long as users kept children and pets away from the machine at all times, turned it off when not in use and removed the safety key, it posed no danger. 

But the CPSC pointed out at least one case of a child injury happened while a parent used the treadmill, suggesting it poses a danger even with a parent present. 

Response from Peloton, regulators

Wednesday’s announcement and apology represents a reversal for Peloton. The release, posted to the CPSC website, included statements from both Peloton CEO John Foley and acting CPSC chairman Robert S. Adler. 

“The decision to recall both products was the right thing to do for Peloton’s Members and their families,” Foley said. “I want to be clear, Peloton made a mistake in our initial response to the Consumer Product Safety Commission’s request that we recall the Tread+.  We should have engaged more productively with them from the outset. For that, I apologize.”

Adler said the commission voted Wednesday morning to accept the agreement. 

“The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers. I would like to thank the CPSC technical staff who have worked tirelessly to protect consumers and to warn the public. Today we have taken steps to prevent further harm from these two products.” 

What to do

If you own a Peloton Tread+, safety regulators ask that you stop using it immediately and take steps to ensure children and pets cannot access the device. 

Contact Peloton toll-free at 844-410-0141 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. on weekends or online at, and click on Product Recalls at the bottom of the page for more information.

The CPSC posted the following video to YouTube in its initial recommendation about Peloton in April. Some viewers may find the video disturbing.

Today’s Top Stories


population million...
Dan Bammes

U of U projection: Utah population 5.4 million by 2060

A new report shows that although Utah's long-term growth rate is slowing, the population could increase by 2 million in the next few decades.
3 days ago
dollar tree dollar twenty five...
Nathaniel Meyersohn, CNN Business

‘Sick to my stomach’: Dollar Tree shoppers protest new $1.25 prices

Most items at your local Dollar Tree are $1.25 now, and over the weekend, customers took to social media to complain.
4 days ago
A shopper walks past partially empty frozen food coolers at a grocery in Cranberry Township, Pa., o...
The Associated Press

US shoppers find some groceries scarce due to virus, weather

Shortages at U.S. grocery stores have grown more in recent weeks due to severe weather and the omicron variant.
11 days ago
consumer electronics...
Curt Gresseth

The hottest and coolest new tech at the 2022 Consumer Electronics Show

Dave & Dujanovic explore some of the newest offerings in tech from the 2022 Consumer Electronics Show in Las Vegas.
15 days ago
Sundance online...
Eliza Craig and Paul Nelson

Sundance Film Festival moves entirely online due to rising COVID cases

Concerned about surging COVID-19 numbers, Sundance just announced plans to move the festival entirely online.
17 days ago
(File photo: The toddler room, provided by the University of Utah.)...
Paul Nelson

Daycare enrollment dropping due to COVID, some centers struggle to stay open

COVID-19 is causing daycare enrollment to drop, some centers are struggling to stay open.
18 days ago
Peloton to recall all treadmills over safety concerns, child death