After flight canceled, Utah high school team drives to California for tourney

Dec 27, 2022, 8:00 PM

Members of a Utah high school basketball team were among the thousands of travelers, who have had t...

A Utah high school basketball team had to find another way to California after its Monday morning flight was canceled. Photographer: Luke Sharrett/Bloomberg via Getty Images

SALT LAKE CITY — Members of a Utah high school basketball team were among the thousands of travelers, who have had their Southwest Airlines flight canceled recently.

The Summit Academy Bears were traveling to California to participate in a holiday tournament. Summit Academy was scheduled to leave Monday morning at 5 a.m. However, their flight was canceled.

“When I got to the counter,” said Summit Academy coach Curtis Condie told KSL NewsRadio. “I was amazed at their arrogance, his arrogance. There was no customer service.”

Condie was told the airline could get the entire team there on Dec. 29 at the earliest. 

“I was like we play tonight at 8:30 Utah time, 7:30 Pacific time,” Condie said. “We’ve got to be there. We’ve made a commitment.” 

Condie says he is disappointed in this experience with the airline.

“I was really saddened,” he said. “You know you would think there would been (some customer service training). All he had to do was show a little bit of positivity.”

Utah high school team finds another way

Condie says with the help of the parents, they were able to find a solution.

“The parents were so supportive,” he said. “‘Hey, we’re going to make this happen,'”

The group approached Avis Car Rental about renting a van and were told all they had were mini-vans and trucks.

“We’ll take two,” Condie said. 

Condie says the employee with Avis was a former basketball player at Copper Hills High School and knew exactly what they were dealing with. 

Condie says they got so much insurance on the vans, that it’s costing more than the airfare. 

Even still, Summit Academy made it to California in time for its first game. And despite nearly a 10-hour drive, the Utah high school team won its game 80-30 to advance in the tournament this weekend.

Jeff Caplan’s Afternoon News can be heard on weekdays from 3 to 7 p.m.

Related reading:

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.


Fans cheer at the Delta Center as Utah's NHL hockey team is introduced to fans on April 24. Will pe...

Dennis Romboy, Deseret News

Utah has an NHL team. Will people go to the games?

Within an hour of receiving an email about season tickets for Utah's new NHL team, Kyle Boyd had his name on the list to buy some. But will go to the games?

9 days ago

two participants at the National Veterans Golden Age Games are shown saluting...

Michael Martinez

Around 2,000 volunteers needed for National Veterans Golden Age Games

Up to 2,000 volunteers are needed for the National Veterans Golden Age Games. This is the first time the games have been held in Utah.

10 days ago

On July of 2024, The Sundance Institute is bringing back to Utah the Sundance Film Festival films w...

Esme Sanchez Estevez

Free Sundance summer screenings return to Utah

Free Sundance Film summer screenings will be held in Park City, Salt Lake City, and West Valley City. 

11 days ago

Kids play street hockey ahead of the doors opening as thousands attend the NHL event at the Delta C...

Kyle Ireland, KSL SPORTS

Utah NHL team unveils temporary name, branding, colors, sweaters

The Utah NHL team, Utah Hockey Club revealed branding, colors, and uniforms on Thursday, June 13 after officially closing its deal with the NHL.

11 days ago

Incumbent Gov. Spencer Cox, left, shakes hands with Utah Rep. Phil Lyman after Utah’s gubernatori...

Andrew Gordon

Cost of 2034 Olympic games addressed by Utah’s GOP gubernatorial candidates in debate

The 2034 Winter Olympic Games could cost around $4 billion, but there is a hope it won't cost Utah taxpayers anything.

11 days ago

women's world cup usa thailand...

Esme Sanchez Estevez

SLC chosen as possible FIFA Team Base Camp for 2026 World Cup

FIFA has released some information related to the upcoming World Cup 2026. Potential training sites including Salt Lake City are being considered.

12 days ago

Sponsored Articles

Underwater shot of the fisherman holding the fish...

Bear Lake Convention and Visitors Bureau

Your Bear Lake fishing guide

Bear Lake offers year-round fishing opportunities. By preparing ahead of time, you might go home with a big catch!

A group of people cut a purple ribbon...


Comcast announces major fiber network expansion in Utah

Comcast's commitment to delivering extensive coverage signifies a monumental leap toward a digitally empowered future for Utahns.

a doctor putting her hand on the chest of her patient...

Intermountain Health

Intermountain nurse-midwives launch new gynecology access clinic

An access clinic launched by Intermountain nurse-midwives provides women with comprehensive gynecology care.

Young couple hugging while a realtor in a suit hands them keys in a new home...

Utah Association of Realtors

Buying a home this spring? Avoid these 5 costly pitfalls

By avoiding these pitfalls when buying a home this spring, you can ensure your investment will be long-lasting and secure.

a person dressed up as a nordic viking in a dragon boat resembling the bear lake monster...

Bear Lake Convention and Visitors Bureau

The Legend of the Bear Lake Monster

The Bear Lake monster has captivated people in the region for centuries, with tales that range from the believable to the bizarre.


Live Nation Concerts

All the artists coming to Utah First Credit Union Amphitheatre (formerly USANA Amp) this summer

Summer concerts are more than just entertainment; they’re a celebration of life, love, and connection.

After flight canceled, Utah high school team drives to California for tourney