A program will tattle on American Airlines line jumpers

NEW YORK (AP) — American Airlines is testing a new technology at three airports across the country. It involves the boarding process and aims to cut down on passengers who try to cut the line.

The airline is testing the technology at Albuquerque International Sunport Airport, Tucson International Airport, and Ronald Reagan Washington National Airport. It reportedly alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.

“The new technology is designed to ensure customers receive the benefits of priority boarding with ease and helps improve the boarding experience by providing greater visibility into boarding progress for our team,” said American Airlines in a statement e-mailed to The Associated Press.

American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass. The agent will then ask the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to override the alert and accept the pass, American Airlines said in the statement.

The technology is just in a trial phase. A spokesman said the airline is pleased with the results so far.

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