Facebook, Google and Twitter won’t give Hong Kong authorities user data for now

Jul 7, 2020, 6:25 AM

BERLIN, GERMANY - DECEMBER 14: The Logo of instant messaging service WhatsApp is displayed on a sma...

BERLIN, GERMANY - DECEMBER 14: The Logo of instant messaging service WhatsApp is displayed on a smartphone on December 14, 2018 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images)

(Photo by Thomas Trutschel/Photothek via Getty Images)

    (CNN) — Most of the world’s major internet and social media platforms have stopped processing requests for user data made by Hong Kong law enforcement authorities while they carry out an assessment of a controversial security law imposed by China on the city last week.

Facebook and its messaging service WhatsApp said in statements Monday that they would “pause” the review of information requests from the Hong Kong government “pending further assessment of the impact of the National Security Law, including formal human rights due diligence and consultations with human rights experts.”

Facebook said the company believes “freedom of expression is a fundamental human right and support the right of people to express themselves without fear for their safety or other repercussions.”

Twitter confirmed to CNN Business that it has also paused all requests from Hong Kong authorities for data and information while it reviews the law. “Like many public interest organizations, civil society leaders and entities, and industry peers, we have grave concerns regarding both the developing process and the full intention of this law,” a spokesperson said.

A Google spokesperson told CNN Business that when the law took effect, it “paused production on any new data requests from Hong Kong authorities, and we’ll continue to review the details of the new law.”

Popular video conferencing platform Zoom followed suit on Tuesday, saying in a statement that it will pause processing data requests from and related to the Hong Kong government. The company said it is “actively monitoring the developments in Hong Kong SAR, including any potential guidance from the US government.”

A spokesperson for LinkedIn also confirmed it is pausing responses to local law enforcement requests in Hong Kong.

The law imposed last week by Beijing criminalizes secession, subversion, terrorism, and collusion with foreign powers, a sweeping change that critics describe as an attack on freedoms of speech and the press that have long existed in Hong Kong but are prohibited on the Chinese mainland.

The vaguely defined rules broaden the power of officials to investigate, prosecute and punish both foreign nationals and citizens for anything deemed to be promoting secession or subversion of the government, like ‘inciting hatred’ of the central Chinese authority.

On Monday, the Hong Kong government said police would be given new powers to investigate offenses related to the law, including demanding publishing platforms and internet service providers remove content that authorities believe undermines national security.

Service providers who fail to comply with the requirement to remove such messages or provide assistance to law enforcement would be liable to a maximum fine of $12,903 ($100,000 Hong Kong dollars) and six months’ imprisonment.

The law is a major shift for Hong Kong, which has been run under the “one country, two systems” principle since Britain formally handed authority of the territory over to China in 1997. The internet is not censored in Hong Kong, Asia’s premier financial hub, and residents are able to access social media platforms such as Facebook, Whatsapp and Google that are banned on the mainland.

Hong Kong authorities insist freedom of speech and the press still exists in the city. But just displaying the popular slogan “liberate Hong Kong, revolution of our times,” could result in a sedition charge under the new law, they said last week.

The government has moved quickly to enforce the new law. The first person to be prosecuted under the legislation was denied bail after appearing in court on Monday.

Facebook and WhatsApp said they only comply with information requests from law enforcement authorities in accordance with their terms of service and only when the requests are in line with international human rights standards.

In its transparency report for July to December of 2019, Facebook said it received 241 information requests on 257 users or accounts from Hong Kong authorities. Of those requests, Facebook said 46% resulted in “some data produced.”

WhatsApp, which encrypts messages between users, would not comment on whether or how user data has been shared with Hong Kong authorities in the past. Instead, a spokesperson referred CNN Business to an information page for law enforcement, which states that the company will only disclose information “in accordance with our terms of service and applicable law.”

Hong Kong police did not immediately respond to a request for comment.

— Sandi Sidhu, Eric Cheung and Anna Kam contributed to this report

The-CNN-Wire
™ & © 2020 Cable News Network, Inc., a WarnerMedia Company. All rights reserved.

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Flood waters surround homes in Beaver, Utah, on Monday, July 20, 2026. Residents have been under a ...

Becky Bruce

Beaver City boil water order partially lifted

Some residents of Beaver City are no longer under a boil water order, though they still should take precautions before drinking or using the water.

2 days ago

The KSL forecast for Saturday, July 25, 2026, shows highs above 75 degrees every day for a week, as...

Becky Bruce

Heat advisory in effect through Monday night for northern Utah

The National Weather Service issued a heat advisory for multiple days, saying the lows at night would not offer much relief from triple-digit daytime highs.

2 days ago

FILE: A sign is posted in front of the 23andMe headquarters on February 01, 2024 in Sunnyvale, Cali...

Logan Stefanich, KSL

Utah, 40 other states reach $18M settlement with 23andMe after data breach, bankruptcy

Utah and over 40 other states on Wednesday announced a $18 million settlement agreement with genetic information company 23andMe after the company filed for bankruptcy in March 2025.

3 days ago

Sen John Curtis, R-Utah, walks through the Capitol during votes in Washington, July 16. A journey t...

Cami Mondeaux, Deseret News

From Salt Lake City to the Senate: Curtis leads tribute honoring Pioneer Day

In the US Senate on Thursday, Sen. John Curtis led a resolution honoring the Utah pioneers for exhibiting a spirit that he says still shapes the country today.

3 days ago

Mateus Rangel, of Provo, plays hymns with his children. He spoke about how he uses songs for "Hymns...

Emily Ashcraft, KSL

Church of Jesus Christ announces 10 hymns to be included in ‘Hymns for Home and Church’

The Church of Jesus Christ of Latter-day Saints released 10 new hymns that will be included in its new hymnbook on Thursday as part of a phased rollout of "Hymns for Home and Church."

3 days ago

Taylor Farms Mexico's facilities in Doctor Mora, Guanajuato state, Mexico, Monday. The facility was...

Siddhi Mahatole, Reuters

Taylor Farms temporarily shuts Mexico facility as US cyclosporiasis cases rise, source says

Taylor Farms on Thursday temporarily closed its Mexico facility linked to cyclosporiasis cases. The CDC has reported 4,173 cases across 41 states.

3 days ago

Sponsored Articles

...

Bear Lake

Road trip ready: How Bear Lake became the go-to destination for Western U.S. travelers

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this sponsored guide—brought to you in partnership with Bear Lake —uncovers everything you need to plan the ultimate getaway.   There’s nothing quite like the thrill of hopping in the car with your favorite snacks in tow and heading out for a […]

...

Harper Clinic

A new standard of care: How Harper Clinic’s IOP is changing the face of mental health treatment in Utah

This article is sponsored by Harper Clinic, a Utah-based clinic offering FDA-approved TMS therapy for treatment-resistant depression.    Utah’s mental health crisis is leaving many residents caught in an uncomfortable middle ground: struggling too much for weekly therapy alone, but unable to step away from work, parenting or daily life for inpatient treatment. As demand […]

...

Harper Clinic

Breaking free from depression: How Harper Clinic’s TMS Therapy can help

This article is sponsored by Harper Clinic, a Utah-based clinic offering FDA-approved TMS therapy for treatment-resistant depression.    The weight of depression is real. Many people spend years fighting it, adjusting medications, managing side effects and wondering if this is simply how life is going to feel.   According to the World Health Organization, depression affects […]

mental health...

Andrew Adams, KSL

Library discussions bring men’s mental health to the surface

Therapists say it’s common for men to repress things like trauma, grief, stress and anxiety. Now, a new weekly series of discussions aims to help men bring it all to the surface.

...

Bear Lake Convention & Visitors Bureau

Cozy up in Bear Lake: Discover the magic of a winter getaway

SALT LAKE CITY – The holiday season shines brightest when time slows down and loved ones gather. Gifts, decorations and festive music come and go, but shared experiences tend to last much longer. Research supports that idea. Dr. Theresa E. DiDonato told Psychology Today that vacations can strengthen relationships by creating meaningful time away from daily […]

...

Harper Clinic

Rewriting the path to healing: Inside Harper Clinic’s whole-person mental health model

OREM — A few decades ago, you’d have had a hard time finding a doctor to treat both your mind and body; And a century ago, you’d have been hard-pressed to find a doctor to treat your mind at all. Today, medical professionals are understanding more and more the undeniable connection between the body and […]

Facebook, Google and Twitter won’t give Hong Kong authorities user data for now