Elon Musk thinks he can fix Twitter’s advertising business after derailing it

Mar 8, 2023, 5:00 AM | Updated: 12:40 pm

On March 7, Elon Musk offered an optimistic picture for how Twitter can improve the advertising bus...

On March 7, Elon Musk offered an optimistic picture for how Twitter can improve the advertising business he helped derail and boost its bottom line while also admitting that keeping the social network running is proving to be a challenge after multiple rounds of layoffs. Photo credit: Jonathan Newton/The Washington Post/Getty Images

(CNN) — Elon Musk on Tuesday offered an optimistic picture for how Twitter can improve the advertising business he helped derail and boost its bottom line while also admitting that keeping the social network running is proving to be a challenge after multiple rounds of layoffs.

In remarks at a Morgan Stanley Conference, Musk laid out his vision to boost Twitter’s core advertising business by adopting the standard strategy of most of the company’s peers: improving the relevance of the ads it serves.

“The advertising relevance is the most gigantic thing,” Musk said. “And this is going to sound totally bizarre, but Twitter did not consider relevance in advertising until three months ago.”

With that change, and larger cost cuts across the organization, Musk said he believes Twitter has “got a shot at being cash flow positive next quarter.”

“Going forward, Twitter will have very relevant, useful advertising,” Musk said. “And because it is useful, because it is relevant, there will be a massive increase in revenue, because it is now useful. So I’m very optimistic about the future. It’s been a very difficult four months, but I’m optimistic about the future.”

Since taking over the platform in late October, Twitter has suffered a mass exodus of top brands as Musk relaxed some content moderation policies, restored incendiary accounts and made a number of erratic remarks concerning politics and world affairs. Musk, who has previously tweeted about his hatred for advertising, made a quick bet on bolstering a paid subscription offering instead, but it has reportedly struggled to gain traction.

He also took the time to thank advertisers that have stuck with Twitter throughout his rocky takeover, including Disney and Apple.

But even as Musk looks to grow Twitter’s ad business, which has long made up nearly all of the company’s revenue, there are sincere doubts about whether the platform can even stay online.

Twitter has been inundated with outages, including a significant service disruption on Monday, and other user headaches since Musk took over, likely linked to the multiple rounds of mass layoffs that occurred under his watch. On Tuesday, he blamed the “overly complex” underlying technology for some of the recent service disruptions.

“The code base is like a Rube Goldberg machine, and when you zoom in on one part of the Rube Goldberg machine, there’s another Rube Goldberg machine, and then there’s another one,” Musk said at the event on Tuesday. “So it’s quite difficult to keep this thing running, and then also difficult to advance the product because it is really overly complex, to say the least.”

“We’ll make a change, what appears to be a small change somewhere, that then causes a massive disruption,” he said. Musk said Monday’s outage was the result of “what was supposed to be a small change to 1% of the Twitter user base [that] ended up being a catastrophic change to 100% of the Twitter user base.”

At the same time, Musk continues to make controversial remarks that may give brands pause about returning to, or increasing their spending on, the platform. Musk was criticized by some this week after he publicly mocked a Twitter worker with a disability who asked the Twitter owner whether he had been laid off.

At Tuesday’s event, Musk went on a series of unrelated tangents, including repeatedly taking aim at legacy media organizations. “What I’d say to advertisers and brands is, you know, use Twitter yourself and believe what you see on Twitter, not what you read in the newspapers,” Musk said. “Because what you see on Twitter is the real thing, and what you read in newspapers is not.”

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

It's been a busy summer for SAR crews across Utah, and when teams head out, in many instances they'...

Don Brinkerhoff, KSL

Utah SAR volunteers spend their own money to save lives. Here’s how you can help

It's been a busy summer for SAR crews across Utah, and when teams head out, in many instances they're doing it largely on their own dime.

8 minutes ago

A parade participant waves while walking with The National Society of The Sons of Utah Pioneers dur...

Carter Williams, KSL

This year’s Days of ’47 Parade to celebrate 2 anniversaries. Here’s the route it will take

The Days of '47 Parade celebrates Utah's pioneer settlement and America 250. Parade and marathon routes will close several Salt Lake roads on Friday.

2 hours ago

Fall colors are pictured at the top of Butterfield Canyon near Herriman on Sept. 30, 2024. A sectio...

Carter Williams, KSL

Road washout closes section of Butterfield Canyon

A major link between Tooele and Salt Lake counties in Butterfield Canyon is partially closed after flash flooding washed out some of the roadway.

3 hours ago

Charges unsealed this week claim a doorbell camera captured what appears to be a targeted shooting ...

Tim Vandenack, KSL

Feds say 2nd suspect in killing of West Point man was also in the country illegally

The second suspect in the seemingly random killing in May of a West Point man was also an immigrant who entered the United States illegally and is facing deportation, according to federal officials.

3 hours ago

Charred remains of houses and vehicles in Eagle Point Resort’s West Village outside of Beaver, Tu...

Mckenna Rodriguez , KSL

Beaver residents ‘left in limbo,’ can’t assess home damage until SR-153 reopens

A Beaver resident said he and his neighbors are in limbo after fires and flooding damaged the road through Beaver Canyon, causing a road closure.

4 hours ago

Two boys were shot by someone firing a BB gun at Bear Lake last weekend, now a suspect is under arr...

Kennedy Camarena, KSL

Man arrested in investigation of shooting 2 boys with BB gun; family responds

A man was arrested for investigation of assault after two kids were hit by shots from a BB gun over the weekend.

5 hours ago

Sponsored Articles

...

Bear Lake

Road trip ready: How Bear Lake became the go-to destination for Western U.S. travelers

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this sponsored guide—brought to you in partnership with Bear Lake —uncovers everything you need to plan the ultimate getaway.   There’s nothing quite like the thrill of hopping in the car with your favorite snacks in tow and heading out for a […]

...

Harper Clinic

A new standard of care: How Harper Clinic’s IOP is changing the face of mental health treatment in Utah

This article is sponsored by Harper Clinic, a Utah-based clinic offering FDA-approved TMS therapy for treatment-resistant depression.    Utah’s mental health crisis is leaving many residents caught in an uncomfortable middle ground: struggling too much for weekly therapy alone, but unable to step away from work, parenting or daily life for inpatient treatment. As demand […]

...

Harper Clinic

Breaking free from depression: How Harper Clinic’s TMS Therapy can help

This article is sponsored by Harper Clinic, a Utah-based clinic offering FDA-approved TMS therapy for treatment-resistant depression.    The weight of depression is real. Many people spend years fighting it, adjusting medications, managing side effects and wondering if this is simply how life is going to feel.   According to the World Health Organization, depression affects […]

mental health...

Andrew Adams, KSL

Library discussions bring men’s mental health to the surface

Therapists say it’s common for men to repress things like trauma, grief, stress and anxiety. Now, a new weekly series of discussions aims to help men bring it all to the surface.

...

Bear Lake Convention & Visitors Bureau

Cozy up in Bear Lake: Discover the magic of a winter getaway

SALT LAKE CITY – The holiday season shines brightest when time slows down and loved ones gather. Gifts, decorations and festive music come and go, but shared experiences tend to last much longer. Research supports that idea. Dr. Theresa E. DiDonato told Psychology Today that vacations can strengthen relationships by creating meaningful time away from daily […]

...

Harper Clinic

Rewriting the path to healing: Inside Harper Clinic’s whole-person mental health model

OREM — A few decades ago, you’d have had a hard time finding a doctor to treat both your mind and body; And a century ago, you’d have been hard-pressed to find a doctor to treat your mind at all. Today, medical professionals are understanding more and more the undeniable connection between the body and […]

Elon Musk thinks he can fix Twitter’s advertising business after derailing it