Salt Lake convention and tourism industries hit hard, but improving

Mar 26, 2021, 11:26 AM

SALT LAKE CITY — It’s been a year since Salt Lake has really hosted any events at the Salt Palace Convention Center. A huge blow to the city’s bottom line. 

The Salt Palace opened in 1996 and has been the host to thousands of conventions over the years bringing in large amounts of visitors and revenue. It sat quiet for the past year, hurting not only the convention center but also all the businesses depending on convention-goers in Salt Lake City. 

Salt Lake convention business hurt by pandemic

Mark White, senior vice president of Visit Salt Lake spoke with KSL-TV.

“The whole idea is that we bring people here, they spend their money at our hotels, our restaurants, our attractions. They go away leaving their money behind.”

The convention center shutting its doors and canceling virtually all events has created a huge economic void.

White talked to KSL-TV inside the convention center.

“I really don’t recall the last group that was here,” he said. “It has been a very big problem.”

White estimates canceled events add up to about $360 million in losses. That doesn’t count the other lost revenue of around $971 each visitor spends on average at attractions, hotels, and restaurants during their visit to Salt Lake City. 

There have been tough times before for the convention center.

“2008-2009 was tough,” he elaborated, “but there’s been nothing remotely near this.”

Big business for SLC

Conventions and tourism are big business, bringing $9.5 billion to Utah in 2019.

“I think few people are aware of the size and impact of the visitor economy,” White said. “It is of key importance that we get this back up and running for all of the folks in Salt Lake and the rest of the state.” 

White is relieved to see signs there are things to look forward to finally. 

“Things are looking up,” White said.

Hope for the future

In Gov. Spencer Cox’s Thursday news conference, Cox stated he believes the state is still on track to lift all restrictions by July 1. Many of the counties are already opened up, and with more availability of vaccines and the COVID numbers dropping this is bringing confidence to many. 

“I think we have a lot of reason to be optimistic,” White said.

There are many events on the books already in the coming months and years. This includes big conventions at the Salt Palace Convention Center. Coming right up are conventions in June and August of this year. 

White is cautiously optimistic, saying these bookings are still a fraction of the business they were doing prior to a year ago.

More changes in store

He expects there will be a hybrid of in-person and virtual events.

“I believe we will see some permanent changes,” he said.

Convention planners debated for years whether to move conventions to a virtual format. The events of the past year may put that talk into action. White expects conventions will be different going forward; now there will be an option to attend in person or virtually. 

White said the Salt Palace has a new broadcast studio, which postures them ahead of many other cities to provide not only an in-person experience but also a superior virtual experience as well.  

More on the subject:

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

FILE: The Charles Hall Ferry in 2016. Citing diminishing use due to low water levels, Utah lawmaker...

Carter Williams, KSL

‘It’s run its course’: Utah ready to sell Lake Powell ferry as reservoir hits new low

Citing diminishing use due to low water levels, Utah lawmakers voted unanimously this week to begin permanently discontinuing the Lake Powell ferry.

2 minutes ago

Four gang members recently charged as part of a long-term investigation highlight a recent rash of ...

Pat Reavy, KSL

4 charged in ‘long-term investigation’ into Utah street gang

An alleged "shot caller" for his street gang, who is already facing a charge of attempted murder, has been charged again in connection with a long-term investigation by police.

47 minutes ago

FILE: A Salt Lake firetruck and an ambulance are pictured outside of an apartment fire in Salt Lake...

Don Brinkerhoff

SLC firefighters take CHAT social workers to emergencies. Here’s why it’s working

Salt Lake City firefighters are sending CHAT social workers to emergency situations along with first responder crews.

1 hour ago

The Babylon Fire burns in San Juan County in June. Utah's 10 largest fires this year have cost over...

Carter Williams, KSL

Utah’s 10 largest fires this year have already cost nearly $217M to battle

Utah's 10 largest wildfires so far in 2026, which account for the vast majority of the more than 537,000 acres that have burned this year, are estimated to cost nearly $217 million to battle,

24 hours ago

Utah drivers will be able to rep their favorite hockey team as the Utah Mammoth license plates are ...

Cole Bagley, Utah Mammoth Insider, KSL Sports

Utah Mammoth license plates now available at the DMV

Utah drivers will be able to rep their favorite hockey team as the Utah Mammoth license plates are now available to order through the DMV.

1 day ago

An aerial view of the crash site where a wildland firefighting helicopter crashed in Utah is pictur...

Devin Oldroyd, KSL

National Transportation Safety Board releases details of deadly helicopter crash that killed 2 pilots

The National Transportation Safety Board on Tuesday released its preliminary report on a deadly helicopter crash near the Widemouth 2 Fire.

1 day ago

Sponsored Articles

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this spo...

Bear Lake

Road trip ready: How Bear Lake became the go-to destination for Western U.S. travelers

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this sponsored guide—brought to you in partnership with Bear Lake —uncovers everything you need to plan the ultimate getaway.

How Harper Clinic's IOP is changing the face of mental health treatment in Utah....

Harper Clinic

A new standard of care: How Harper Clinic’s IOP is changing the face of mental health treatment in Utah

As demand for mental health care continues to rise across Utah County, Orem's Harper Clinic says it is trying to close the gap with a more comprehensive approach to mental health treatment.

The weight of depression is real. Many people spend years fighting it, adjusting medications, manag...

Harper Clinic

Breaking free from depression: How Harper Clinic’s TMS Therapy can help

Breaking free from depression: How Harper Clinic's TMS Therapy can help.

mental health...

Andrew Adams, KSL

Library discussions bring men’s mental health to the surface

Therapists say it’s common for men to repress things like trauma, grief, stress and anxiety. Now, a new weekly series of discussions aims to help men bring it all to the surface.

...

Bear Lake Convention & Visitors Bureau

Cozy up in Bear Lake: Discover the magic of a winter getaway

SALT LAKE CITY – The holiday season shines brightest when time slows down and loved ones gather. Gifts, decorations and festive music come and go, but shared experiences tend to last much longer. Research supports that idea. Dr. Theresa E. DiDonato told Psychology Today that vacations can strengthen relationships by creating meaningful time away from daily […]

...

Harper Clinic

Rewriting the path to healing: Inside Harper Clinic’s whole-person mental health model

OREM — A few decades ago, you’d have had a hard time finding a doctor to treat both your mind and body; And a century ago, you’d have been hard-pressed to find a doctor to treat your mind at all. Today, medical professionals are understanding more and more the undeniable connection between the body and […]

Salt Lake convention and tourism industries hit hard, but improving