Dave & Dujanovic: Expert shares tips on navigating new SLC airport

May 28, 2021, 7:49 AM
airport slc...
Officials with Salt Lake City International Airport expect their summer flight numbers to actually exceed what they did in 2019. (PHOTO: KSL NewsRadio)
(PHOTO: KSL NewsRadio)

SALT LAKE CITY — Before you head off for your flight from the spanking new Salt Lake City International Airport, there are things you need to know.

Nancy Volmer with the Salt Lake City International Airport joined Dave Noriega and Debbie Dujanovic in to discuss what’s new at the airport and what to expect before you board your flight.

Put your walking shoes on

Debbie started by describing her recent trip to the newly remodeled SLC airport.

“First of all, it doesn’t seem as though there’s been much change at all to long-term parking. I parked in the same place I always park. I got on the bus, everything was smooth until I got to the drop-off point at the terminal. I didn’t get off,” Debbie said.

“The bus driver said, ‘You can get off now.’ I said, ‘But I need to go to the next terminal,’ and he said ‘This is the only terminal, so get off. You can get off now.’ So that was a change. You just get off at the first stop at the terminal. That was new to me. So, there’s lots of walking at the airport, Nancy.”

“There is no doubt about that,” Volmer said.

“Seems like a lot more. Do you agree?” Debbie asked.

“Yes. It’s a much larger airport. We’re really encouraging passengers to allow plenty of time because it is longer. It will take longer to get from the security checkpoint to your gate,” Volmer said.

“The day I flew out I walked 10,000 steps. I think that’s five miles, and not just this airport but also at Sky Harbor in Phoenix. The two airports combined I got five miles in,” Debbie said.

Watch the videos before you fly

“We’re not done building the airport, so that’s something to remember,” Volmer said. “We’re now building Phase 2. Things are going to change with the walk because when we build Phase 2 that includes a new central tunnel to connect passengers from Concourse A to Concourse B. . . . There’s just one central terminal, so we don’t have the three terminals like we had before.

“One thing that we’ve done just to help people better understand the new airport is we have a video that you can watch,” Volmer said. “Just to show you when you’re being dropped off this is what it’s going to look like. 

“I’m suggesting that people not only plan plenty of time. But also do a little bit of planning, just because it is a new airport. Download the SLC international app, go to our website and watch that two-minute video, just so you have a better understanding of what to expect when you arrive,” Volmer said.

Airport screening is faster

“Nancy, has anything changed with security?” Dave asked.

“The security is the same, except for that divesting process,” Volmer said. “Before, when you were waiting for someone to put their items into a bin, and then it would go through the screening process. Now, there can be four people at one time doing so.

“Rather than wait for one person in front of you to go through, it’s actually much more efficient to go through the security screening process. We actually have a short video, so when you’re waiting on the security screening line, you can see how that all works.”

Arrive early for your flight

“How soon should people arrive for their flights?” Debbie asked.

“We encourage those who are flying domestically to arrive at least two hours prior to the boarding time,” Volmer said. “That will give you plenty of time to do parking . . . It gives you time to go through the security screening point and then get to your gate. If you have extra time, we have some wonderful shops and restaurants to enjoy.

“If you’re flying internationally — and I’m really excited to say that today our first nonstop flight to Europe kicks off, so Amsterdam is back. And for those flights, you really need to allow about three hours,” Volmer said.

Know before you go

“I haven’t been there, but I’m going to go to SLC airport.com. There’s the videos you can watch, so if you’re a little nervous [and] you’re not sure what to do, those videos walk you through every step,” Dave said.

“I wish I would have known that,” Debbie replied.

“[The airport] is a lot different. In fact, the check-in [counter] is on a different level than it was before. When you walk in and you don’t see the check-in counters for the airlines, that’s because you have to go up a flight. Thankfully, there was somebody at the airport, Dave, who was traveling out as well. He noticed that I was a little confused, so he became my travel buddy in the moment.”

Dave & Dujanovic can be heard weekdays from 9 a.m. to noon. on KSL NewsRadio. Users can find the show on the KSL NewsRadio website and app, a.s well as Apple Podcasts and Google Play.  

Today’s Top Stories


A brush fire started in Saratoga Springs last night. Photo Credit: Saratoga Springs Fire Department...
Devin Oldroyd

Fire officials say aerial firework caused brush fire in Saratoga Springs

An aerial firework caused a brush fire in Saratoga Springs Sunday night.
1 day ago
The Deuel Creek Fire began late Sunday night in Centerville. Photo credit: John Wilson....
Devin Oldroyd

Deuel Creek Fire starts in Centerville overnight, evacuation order lifted

The Deuel Creek Fire began late Sunday night in Centerville.
1 day ago
Tooele City announced its firework restrictions Sunday evening. Photo Credit: Tooele City's Faceboo...
Devin Oldroyd

Tooele City releases fireworks restrictions map

Tooele City announced its firework restrictions Sunday evening.
2 days ago
Photo credit: UDOT...
Devin Oldroyd

Semi-truck rolls on I-80 at U.S.-40, Silver Creek Junction

What caused the semi-truck to roll is still under investigation at this time. All lanes in the area have been cleared and are operational.
2 days ago
Image from the scene of the shooting on South Major street in Salt Lake City (Photo courtesy of SLC...
Chandler Holt

UPDATE: SLCPD arrest two in connection to Sunday’s Ballpark neighborhood shooting

Police received multiple calls regarding shots fired near 1485 South Major Street at around 5:30 a.m. on Sunday July 3, 2022. 
2 days ago
The scene of the shooting at 900 S. 200 West (Photo courtesy of Adam Sotelo)...
Chandler Holt

UPDATE: Shooting on TRAX platform leaves one dead, one injured

Police responded to reports of shots fired on a TRAX platform near 900 South and 200 West at around 10 p.m. on Saturday night.
2 days ago

Sponsored Articles

Tax Harassment...
Jordan Wilcox

The best strategies for dealing with IRS tax harassment | You have options!

Learn how to deal with IRS tax harassment. This guide will teach you how to stop IRS phone calls and letters, and how to handle an IRS audit.
spend a day at Bear Lake...
Bear Lake Convention and Visitors Bureau

You’ll love spending the day at Bear Lake | How to spend a day at Bear Lake

Bear Lake is a place that needs to be experienced. Spend a day at Bear Lake.
Curb Appeal...
Price's Guaranteed Doors

How to have the best of both worlds for your house | Home security and curb appeal

Protect your home and improve its curb appeal with the latest security solutions like beautiful garage doors and increased security systems.
Prescription opioids can be disposed of during National Prescription Take Back Day...
Know Your Script

Prescription opioid misuse | How to protect your family from the opioid epidemic

Studies have shown that prescription opioid misuse has increased since COVID-19. So what do you need to know about these opioids?
national heart month...
Intermountain Healthcare

National Heart Month: 5 Lifestyle Changes to Make Today to Keep You Heart Healthy

Heart disease is the leading cause of death for both men and women. One person dies every 36 seconds in the United States from cardiovascular disease
Joseph Smith Memorial Building...
Temple Square

The Joseph Smith Memorial Building is an icon of Salt Lake City | Why hosting an event at this beautiful location will make you a hero this year

Here's why hosting an event at the iconic Joseph Smith Memorial Building in downtown Salt Lake City will make you a hero this year.
Dave & Dujanovic: Expert shares tips on navigating new SLC airport