TECHNOLOGY

Massive internet outage: Websites and apps around the world go dark

Jun 8, 2021, 6:40 AM | Updated: 7:06 am

    (CNN) — Countless websites and apps around the world went down for about an hour Tuesday after Fastly, a major content delivery network, reported a widespread failure.

Fastly supports news sites and apps like CNN, the Guardian, the New York Times and many others. It also provides content delivery for Twitch, Pinterest, HBO Max, Hulu, Reddit, Spotify and other services.

Other major internet platforms and sites including Amazon, Target, and the UK government website — Gov.uk — were affected.

The problem was caused by an outage at Fastly, a cloud service provider. The company said on its service status website (which was working) Tuesday morning it had identified the problem and fixed the issue. Service for sites and apps started to be restored a little after 7 a.m. ET, although Fastly said some customers may experience longer load times as a residual effect of the outage.

The outage affected dozens of countries across the Americas, Europe and Asia, as well as South Africa. Fastly said it had identified a service configuration that triggered disruptions across its servers around the world. The company has disabled that configuration.

Fastly helps improve load times for websites and provides other services to internet sites, apps and platforms — including a large global server network designed to smooth out traffic overloads that can bring down websites, such as a denial-of-service attack. But because Fastly provides a layer of support between internet companies and customers trying to access news sites, social media and other online platforms, when it goes down, access to those services can be blocked entirely.

Companies that operate on the internet can switch content delivery networks — and some appeared able to bypass Fastly’s outage Tuesday morning. But that’s not always an easy or quick proposition.

Major website and app outages happen from time to time and typically don’t last long — internet service providers, content delivery networks and other hosting services are built with multiple redundancies and a global network of backup servers designed to reduce disruptions when things go haywire.

In August 2020, CenturyLink, an internet service provider that is supposed to keep websites up and running, was down itself for the better part of a day. That meant Cloudflare, Hulu, the PlayStation Network, Xbox Live, Feedly, Discord, and dozens of other services reported connectivity problems. When Cloudflare — a content delivery network like Fastly — went down, it took dozens of website and online services along with it.

The-CNN-Wire
™ & © 2021 Cable News Network, Inc., a WarnerMedia Company. All rights reserved.

Today’s Top Stories

Technology

FILE - This Friday, Feb. 16, 2018, file photo shows application icons from left, Facebook, Facebook...
Curt Gresseth

Expert gives tips on conquering your downward social media scroll

Are you addicted to the social-media scroll? An expert weighs in on what you can do to slow the scroll.
3 days ago
FILE - A Tesla owner charges his vehicle at a charging station in Topeka, Kan., Monday, April 5, 20...
TOM KRISHER AP Auto Writer

US report: nearly 400 crashes of automated tech vehicles

However, the National Highway Traffic Safety Administration cautioned against using the numbers to compare automakers,
17 days ago
Iran digital intrusion...
Curt Gresseth

Don’t get hacked. Protect your online data by being cyber-ready.

A cyber-security says defend yourself against hackers by being cyber-ready.
2 months ago
The gold star on your license will be needed if you want to fly in the next year....
Dan Bammes

Your driver’s license needs this if you want to fly in the next year

The gold star on your driver's license will be needed for anyone 18 and older. Most people have been getting them as they've renewed their licenses over the past four or so years.
2 months ago
FILE - The Twitter splash page is seen on a digital device, Monday, April 25, 2022, in San Diego. E...
KELVIN CHAN AP Business Writer

Musk’s Twitter ambitions to collide with Europe’s tech rules

Europe's Digital Services Act requires big tech companies to police their platforms more strictly or face billions in fines.
2 months ago
secondary water davis weber...
Chandler Holt

WSU achieves water conservation goals four years early

Over 5 years ago, Weber State University set a water conservation goal to reduce campus water usage by 30% by 2025, a goal they achieved in 2021.
2 months ago

Sponsored Articles

Tax Harassment...
Jordan Wilcox

The best strategies for dealing with IRS tax harassment | You have options!

Learn how to deal with IRS tax harassment. This guide will teach you how to stop IRS phone calls and letters, and how to handle an IRS audit.
spend a day at Bear Lake...
Bear Lake Convention and Visitors Bureau

You’ll love spending the day at Bear Lake | How to spend a day at Bear Lake

Bear Lake is a place that needs to be experienced. Spend a day at Bear Lake.
Curb Appeal...
Price's Guaranteed Doors

How to have the best of both worlds for your house | Home security and curb appeal

Protect your home and improve its curb appeal with the latest security solutions like beautiful garage doors and increased security systems.
Prescription opioids can be disposed of during National Prescription Take Back Day...
Know Your Script

Prescription opioid misuse | How to protect your family from the opioid epidemic

Studies have shown that prescription opioid misuse has increased since COVID-19. So what do you need to know about these opioids?
national heart month...
Intermountain Healthcare

National Heart Month: 5 Lifestyle Changes to Make Today to Keep You Heart Healthy

Heart disease is the leading cause of death for both men and women. One person dies every 36 seconds in the United States from cardiovascular disease
Joseph Smith Memorial Building...
Temple Square

The Joseph Smith Memorial Building is an icon of Salt Lake City | Why hosting an event at this beautiful location will make you a hero this year

Here's why hosting an event at the iconic Joseph Smith Memorial Building in downtown Salt Lake City will make you a hero this year.
Massive internet outage: Websites and apps around the world go dark