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Technical difficulties fixed for 70+ COVID-19 vaccination registration in Utah

Starting Monday, people as young as 16 with qualifying medical conditions can schedule a COVID-19 vaccination in Salt Lake County. (PHOTO: KSL TV)

SALT LAKE CITY, Utah — The Salt Lake County Health Department experienced technical difficulties with their COVID-19 vaccination registration form Wednesday morning.

Uh-oh: Experiencing technical difficulties

The issues coincided with vaccination registration opening for the first time to all Utahns 70 years old and over.

Officials say the problem was due to tens of thousands of people simultaneously attempting to load the page when registration first opened at 8 a.m. According to the department, their page simply couldn’t that volume. Within an hour, the system was functioning again.

“We are very sorry for this problem,” Salt Lake County Mayor Jenny Wilson said in a statement. “The health department estimates there are approximately 70,000 Salt Lake County residents 70 and over. The health department has 30,000 appointments available through February 27. That number of appointments is based on the number of doses we have been told we can expect to receive.”

COVID vaccine registration available for 70+

While Utahns 70 and older can currently register for vaccine appointments, none of those individuals will receive a vaccine earlier than January 18.

“Our appointment availability is driven completely by vaccine availability,” said Nicholas Rupp with the Salt Lake County Health Department. “We have infrastructure, we have staff in place to vaccinate a lot of people, but what we don’t have right now is a large number of doses.” 

Going forward, the Salt Lake County Health Department is encouraging the public to set up a vaccination appointment online; those without internet access may use phone registration for the COVID-19 vaccine.



How To Prevent the Spread of COVID-19 Coronavirus

COVID-19 coronavirus spreads person to person, similar to the common cold and the flu. So, to prevent it from spreading:

  • Wash hands frequently and thoroughly, with soap and water, for at least 20 seconds.
  • Don’t touch your face.
  • Wear a mask to protect yourself and others per CDC recommendations.
  • Keep children and those with compromised immune systems away from someone who is coughing or sneezing (in this instance, at least six feet).
  • If there is an outbreak near you, practice social distancing (stay at home, instead of going to the movies, sports events, or other activities).
  • Obtain a flu shot.

Local resources

KSL Coronavirus Q&A 

Utah’s Coronavirus Information 

Utah State Board of Education

Utah Hospital Association

The Church of Jesus Christ of Latter-day Saints

Utah Coronavirus Information Line – 1-800-456-7707

National Resources

Centers for Disease Control and Prevention

Commonly asked questions, World Health Organization

Cases in the United States

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