ALL NEWS

Tim Cook says Apple Card is a game changer. Experts are not so sure

Mar 26, 2019, 7:22 AM

...

(CNN) — Apple CEO Tim Cook said Monday that the tech company’s new credit card would be “the most significant change in the credit card experience in 50 years.” But not everyone’s buying it.

The card, which will push users toward Apple Pay, offers a run-of-the-mill suite of spending rewards, and the security features — while laudable — don’t move the needle, according to analysts.

Apple’s first credit card will debut this summer in partnership with Mastercard and Goldman Sachs, the issuing bank. Notably, the card is built into the iPhone’s Apple Wallet app, and a physical, laser-etched titanium card is optional. The card has no annual or foreign transaction fees, and will allow users to track spending by category on their phones. Cash back registers daily.

All that adds up to a series of incremental improvements to the ecosystem in which customers make payments, monitor consumption and pay their bills. That’s likely to attract brand diehards. But it’s too soon to say if it will be enough for Apple to break through a crowded field.

“It’s a very full and saturated market,” said Lisa Ellis, partner at MoffettNathanson and head of its payments, processors and IT services business. “The question is, what would make people go and get a new card?”

Apple Card was part of a series of announcements from the company Monday, when Apple introduced several fee-based services to hedge against declining iPhone sales. Its expansion into financial services leaves the door open for more product launches. It could also bolster use of its mobile wallet and Apple Pay.

But the industry response was underwhelming.

“This is a classic co-brand card,” Ellis said.

Most significant is the card’s integration with the iPhone, and the built-in tools for monitoring financial health, analysts said.

Customers may apply for an Apple Card directly in the Wallet app. They can start using it immediately if they’re approved. And while a number of popular apps already help people categorize their spending and manage their budgets, Apple could get a lift by providing a friendlier user experience.

“If consumers really like that, then you could see [interest from] a broader swath of consumers who aren’t already zealot Apple Pay users,” Ellis said.

Less likely to attract new customers: the rewards scheme.

Companies like JPMorgan Chase and Citi have in recent years lured new customers with lucrative sign-on bonuses and rewards for spending on dining and travel. Apple’s offerings are less exciting: 3% cash back on Apple purchases, 2% when using Apple Pay and 1% when using the physical card.

Apple’s decision to stay out of the reward wars could be a smart move, since one-upmanship has proved expensive for other firms, said Chris Kuiper, an analyst at CFRA Research who covers credit card companies. But rewards are a standard draw, and Apple’s cash-back benefits are “middle of the road,” he said.

On security, Apple does offer benefits, though the underlying technology isn’t new. Apple already relies on two-factor authentication for Apple Pay, which right now allows users to put other credit cards in their digital wallet. You have to be logged in from your own device and greenlight a purchase with a face ID or a fingerprint.

Apple says the card offers more privacy than others, both because Apple isn’t tracking the transactions and because Goldman Sachs has agreed not to sell or share user data for marketing or ads.

Apple’s bet may be that the barrier to entry is low enough for curious customers to give Apple Card a try. Even if it’s not their primary credit card, that could still be a win — especially if it means use of Apple Pay and Apple Wallet goes up. (Apple will load cash rewards onto customers’ Apple Cash card, which could keep people in the system even longer.)

“Their base is big enough that [it] could still be significant,” said Max Abramsky, associate analyst at CB Insights.

Apple Card’s success would be a positive development for a company that’s struggling with sales of its flagship device.

But is the card revolutionary? Not quite.

The-CNN-Wire
™ & © 2019 Cable News Network, Inc., a Time Warner Company. All rights reserved.

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

All News

A TRAX train on the Blue Line rail....

Larry D. Curtis (KSL TV)

Man in wheelchair hit by TRAX train in South Salt Lake

On Friday, a TRAX train collided with a man in a wheelchair in South Salt Lake. The man is being attended by medical workers, and Blue Line is experiencing delays in the area.

6 minutes ago

On Friday morning, parents and young students gathered near Emerson Elementary School to rally over...

Adam Small

Utah parents, students rally over rollout of new controversial bathroom law

Specifically, parents in the Salt Lake City School district attended a rally to show disapproval for the bathroom law rollout process.

34 minutes ago

File: Then-U.S. President Donald Trump laughs as Hope Hicks speaks to the crowd during a campaign e...

MICHAEL R. SISAK, JAKE OFFENHARTZ, PHILIP MARCELO and ALANNA DURKIN RICHER Associated Press

LISTEN: Analysis, Hope Hicks, ex-Trump adviser, in court Friday

The "Access Hollywood" tape is central to the prosecution's case. They say it hastened his then-lawyer Michael Cohen's hush money deal with a porn actor.

1 hour ago

utah valley university sign pictured, uvu freshman housing now available for first time...

Simone Seikaly

‘Don’t listen to the nos’ UVU commencement speaker tells students

UVU grads were just as inspiring to speaker Jamie Kern Lima as she hoped to be for them, she said of her 2024 commencement speech.

4 hours ago

FILE: Serengeti Empress #13, ridden by jockey Jose Ortiz, leads the field around the final turn on ...

Don Brinkerhoff

After long journey, Utah-trained Where’s My Ring will run the Kentucky Oaks

A horse known as Where's My Ring, who was trained right here in Utah, will compete in the 150th running of The Oaks.

5 hours ago

'The Old Oak' might have a few f-bombs, but it's worth your time to see....

Steve Salles

KSL Movie Show review: ‘The Old Oak’ lays a roadmap for reconnecting communities

'The Old Oak' might have some f-bombs but it's worth your time, telling a tale of reconstructing country and our relationships with neighbors.

5 hours ago

Sponsored Articles

a doctor putting her hand on the chest of her patient...

Intermountain Health

Intermountain nurse-midwives launch new gynecology access clinic

An access clinic launched by Intermountain nurse-midwives provides women with comprehensive gynecology care.

Young couple hugging while a realtor in a suit hands them keys in a new home...

Utah Association of Realtors

Buying a home this spring? Avoid these 5 costly pitfalls

By avoiding these pitfalls when buying a home this spring, you can ensure your investment will be long-lasting and secure.

a person dressed up as a nordic viking in a dragon boat resembling the bear lake monster...

Bear Lake Convention and Visitors Bureau

The Legend of the Bear Lake Monster

The Bear Lake monster has captivated people in the region for centuries, with tales that range from the believable to the bizarre.

...

Live Nation Concerts

All the artists coming to Utah First Credit Union Amphitheatre (formerly USANA Amp) this summer

Summer concerts are more than just entertainment; they’re a celebration of life, love, and connection.

Mother and cute toddler child in a little fancy wooden cottage, reading a book, drinking tea and en...

Visit Bear Lake

How to find the best winter lodging in Bear Lake, Utah

Winter lodging in Bear Lake can be more limited than in the summer, but with some careful planning you can easily book your next winter trip.

Happy family in winter clothing at the ski resort, winter time, watching at mountains in front of t...

Visit Bear Lake

Ski more for less: Affordable ski resorts near Bear Lake, Utah

Plan your perfect ski getaway in Bear Lake this winter, with pristine slopes, affordable tickets, and breathtaking scenery.

Tim Cook says Apple Card is a game changer. Experts are not so sure