BUSINESS & ECONOMY

Costco is testing out a new system for entering stores

Jan 17, 2024, 12:00 PM | Updated: May 28, 2024, 9:53 am

Costco card...

Anyone with a Costco card can bring up to two guests to the club during each visit, the company stipulates. (Mandatory Credit: Jim Young/Reuters)

(Mandatory Credit: Jim Young/Reuters)

New York (CNN) — Bad news if you’re mooching off of someone else’s Costco membership: The retail giant is cracking down.

When you enter Costco, you need to show your membership card to an employee to shop. Costco membership cards are non-transferable, but the company allows members to give a second household card to one other person in their home. Anyone with a card can bring up to two guests to the club during each visit, the company stipulates.

But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.

Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down. “We don’t feel it’s right that non-members receive the same benefits and pricing as our members,” Costco said in announcing the change.

And now, Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees. Shoppers have spotted the new scanners at a store in Washington State and posted photos on Reddit.

Costco finance chief Richard Galanti told CNN that more people have been sharing memberships since the pandemic in 2020.

Costco is testing the scanners at a handful of stores to see if they help. The scanners also mean employees don’t need to ask customers for their membership cards at cash registers and self-checkout.

“It speeds up the process at entry and speeds up the process at the checkout,” he said. “That’s what we believe and we’re going to pilot it.”

It’s the latest example of Costco and other companies like Netflix cracking down on membership sharing.

Costco had around 66 million paid members and 119 million cardholders in 2022, making it one of the largest membership clubs in the world. Costco members pay either $60 a year for a regular membership or $120 for an “executive” card, which includes additional perks.

The membership model is crucial to Costco’s business, which has boomed during the pandemic. Annual fees help boost the company’s profit and offset expenses, helping Costco keep its prices down. Any changes to membership growth or renewal rates could hurt Costco and force it to raise prices.

The retailer made $4.2 billion in membership fees in 2022, a 9% jump from 2021, with its renewal rate sitting high at 93%.

Related: 

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Business & Economy

Summertime activities at Park City Mountain Resort. Utah ski resorts are already setting opening da...

Shelby Lofton, KSL

Could a ‘Super El Niño’ deliver a big winter for Utah? Forecasters and resorts weigh in

Utah ski resorts are already setting opening dates for the upcoming winter season as meteorologists monitor what could become one of the strongest El Niño events on record.

20 hours ago

FILE: The Charles Hall Ferry in 2016. Citing diminishing use due to low water levels, Utah lawmaker...

Carter Williams, KSL

‘It’s run its course’: Utah ready to sell Lake Powell ferry as reservoir hits new low

Citing diminishing use due to low water levels, Utah lawmakers voted unanimously this week to begin permanently discontinuing the Lake Powell ferry.

2 days ago

Steve Erickson speaks during a press conference held by advocates of downwinders to discuss their f...

Logan Stefanich, KSL

‘State-sponsored propaganda’: Environmental groups file FTC complaint over Utah nuclear ads

Advocacy groups filed a complaint with the Federal Trade Commission on Monday accusing Utah energy officials of producing misleading ads promoting nuclear energy.

3 days ago

Utah State Ag-DRIP program helps farmers conserve water in the Colorado River Basin. (Photo: Alex C...

Alex Cabrero, KSL

Utah State Ag-DRIP program helps farmers conserve water in Colorado River Basin

Utah State University researchers are developing ways to update irrigations systems on Utah farms, with the goal of optimizing agricultural water use in the Colorado River Basin.

3 days ago

A rendering of the proposed "LDS Hospital replacement site" in Salt Lake City. Intermountain Health...

Carter Williams, KSL

New documents reveal more about Intermountain’s LDS Hospital ‘replacement’ plans

Intermountain Health revealed more details about its planned hospital near Salt Lake City's downtown core, nearly two years after securing a landmark rezone at the site of the city's old Sears location.

5 days ago

A look one year after a devastating fire burned down five businesses on Salt Lake City's MainStreet...

Annette Campbell, KSL

One year later: Main Street businesses rebuilding after devastating downtown Salt Lake City fire

One year after a devastating fire destroyed five businesses on downtown Salt Lake City's Main Street, signs of recovery are emerging.

7 days ago

Sponsored Articles

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this spo...

Bear Lake

Road trip ready: How Bear Lake became the go-to destination for Western U.S. travelers

Whether you are chasing pristine beaches, fresh raspberry shakes, or endless water sports, this sponsored guide—brought to you in partnership with Bear Lake —uncovers everything you need to plan the ultimate getaway.

How Harper Clinic's IOP is changing the face of mental health treatment in Utah....

Harper Clinic

A new standard of care: How Harper Clinic’s IOP is changing the face of mental health treatment in Utah

As demand for mental health care continues to rise across Utah County, Orem's Harper Clinic says it is trying to close the gap with a more comprehensive approach to mental health treatment.

The weight of depression is real. Many people spend years fighting it, adjusting medications, manag...

Harper Clinic

Breaking free from depression: How Harper Clinic’s TMS Therapy can help

Breaking free from depression: How Harper Clinic's TMS Therapy can help.

mental health...

Andrew Adams, KSL

Library discussions bring men’s mental health to the surface

Therapists say it’s common for men to repress things like trauma, grief, stress and anxiety. Now, a new weekly series of discussions aims to help men bring it all to the surface.

...

Bear Lake Convention & Visitors Bureau

Cozy up in Bear Lake: Discover the magic of a winter getaway

SALT LAKE CITY – The holiday season shines brightest when time slows down and loved ones gather. Gifts, decorations and festive music come and go, but shared experiences tend to last much longer. Research supports that idea. Dr. Theresa E. DiDonato told Psychology Today that vacations can strengthen relationships by creating meaningful time away from daily […]

...

Harper Clinic

Rewriting the path to healing: Inside Harper Clinic’s whole-person mental health model

OREM — A few decades ago, you’d have had a hard time finding a doctor to treat both your mind and body; And a century ago, you’d have been hard-pressed to find a doctor to treat your mind at all. Today, medical professionals are understanding more and more the undeniable connection between the body and […]

Costco is testing out a new system for entering stores