HEALTH

Federal health officials investigating Utah-based company over COVID-19 testing

Apr 1, 2022, 7:45 PM | Updated: Aug 2, 2022, 12:40 pm

(A testing site operated by Nomi Health across the street from UDOH headquarters.  Photo: Paul Nels...

(A testing site operated by Nomi Health across the street from UDOH headquarters. Photo: Paul Nelson, March 30, 2022)

(A testing site operated by Nomi Health across the street from UDOH headquarters. Photo: Paul Nelson, March 30, 2022)

OREM, Utah — A federal health organization is investigating claims of substandard conditions at COVID-19 testing sites run by Nomi Health.  Officials say conditions at some testing sites were so bad they posed an immediate risk to public safety. 

Investigating COVID-19 testing sites

Inspectors with the Centers for Medicare and Medicaid Services sent a letter to Nomi Health on March 16 after following up on a complaint.  They reportedly inspected facilities in Bountiful, Millcreek, West Jordan, Park City, West Valley and Logan, and determined the company’s testing for the state didn’t meet standards set by the Clinical Laboratory Improvement Amendments, or CLIA. 

The letter states, “In addition, it was determined that the deficient practices of your laboratory pose immediate jeopardy to patient health and safety.”

Inspectors say they interviewed workers, managers and supervisors at several sites. And found they failed to follow the instructions of the test manufacturers.  They also found some test kits that were supposed to be kept at room temperature were put on hand warmers. 

In one site, inspectors say they found yogurt, Cheez-Its and rice cakes on the testing table next to contaminated kits.

Sanctions possible

A spokesman for CMS tells the Deseret News sanctions can be placed on a facility if they don’t comply with CLIA standards.  Those sanctions could be as costly as $21,600 per day.  Officials from CMS gave Nomi Health a deadline of March 26 to improve conditions at the sites. It’s not clear if any actual sanctions were proposed.

A spokesman for Nomi Health said the company wasn’t at liberty to speak about the inspection process being carried out by the federal government.  However, a statement issued by the company on Thursday states they reject “any implication or insinuation by certain people inside the Utah Department of Health that the lack of efficacy of certain antigen tests is somehow unique to Nomi Health. It is not.”

A letter from Nomi Health sent to UDOH officials says 38 out of 40 complaints were resolved.

A statement from UDOH says they haven’t seen the full report. However, now that state-sponsored testing has stopped, they will look into the issues raised by CMS.

Read more:

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Health

White pills spill out of an orange prescription bottle and onto a page that reads "RX"...

Mariah Maynes

Select Utah Walmart stores to host prescription drug disposal on Saturday

April 27 is the Drug Enforcement Administration's prescription drug-disposal day. Some Utah Walmart stores will participate.

1 day ago

Hikers explore a trail, hiking is good for health, be it mental or physical...

Tim Hughes

Take a hike, it’s good for your health

As the weather warms up, consider hiking for your health. Research shows it provides not just physical benefits, but mental ones too.

3 days ago

Homelessness advocates in front of Supreme Court...

LINDSAY WHITEHURST and CLAIRE RUSH Associated Press

With homelessness on the rise, the Supreme Court weighs bans on sleeping outdoors

It's the most significant case in the Supreme Court in decades on homelessness and comes as record numbers of people are without a permanent place to live.

3 days ago

Two e-scooters sit parked --A second person has died as a result of an accident on an e-scooter in ...

Aimee Cobabe and Heather Peterson

Second e-scooter death being investigated in Salt Lake City

A 41-year-old man died after police said he was hit while riding an e-scooter at 800 West North Temple on Sunday.

4 days ago

Image shows a person receiving a measles vaccine, Based on national behavior, measles cases are lik...

Allessandra Harris Gurr

Measles cases likely to pop up in Utah this year, health official says

Measles cases haven't made it to Utah yet but health professionals advise getting vaccinated and watching for symptoms.

4 days ago

Marijuana plants grow in a facility, medical marijuana cards are increasing...

Heather Peterson

Utah health officials see spike in medical marijuana cards

Utah has had a large spike in the number of medical marijuana cards issued to patients over the last few years.

4 days ago

Sponsored Articles

a doctor putting her hand on the chest of her patient...

Intermountain Health

Intermountain nurse-midwives launch new gynecology access clinic

An access clinic launched by Intermountain nurse-midwives provides women with comprehensive gynecology care.

Young couple hugging while a realtor in a suit hands them keys in a new home...

Utah Association of Realtors

Buying a home this spring? Avoid these 5 costly pitfalls

By avoiding these pitfalls when buying a home this spring, you can ensure your investment will be long-lasting and secure.

a person dressed up as a nordic viking in a dragon boat resembling the bear lake monster...

Bear Lake Convention and Visitors Bureau

The Legend of the Bear Lake Monster

The Bear Lake monster has captivated people in the region for centuries, with tales that range from the believable to the bizarre.

...

Live Nation Concerts

All the artists coming to Utah First Credit Union Amphitheatre (formerly USANA Amp) this summer

Summer concerts are more than just entertainment; they’re a celebration of life, love, and connection.

Mother and cute toddler child in a little fancy wooden cottage, reading a book, drinking tea and en...

Visit Bear Lake

How to find the best winter lodging in Bear Lake, Utah

Winter lodging in Bear Lake can be more limited than in the summer, but with some careful planning you can easily book your next winter trip.

Happy family in winter clothing at the ski resort, winter time, watching at mountains in front of t...

Visit Bear Lake

Ski more for less: Affordable ski resorts near Bear Lake, Utah

Plan your perfect ski getaway in Bear Lake this winter, with pristine slopes, affordable tickets, and breathtaking scenery.

Federal health officials investigating Utah-based company over COVID-19 testing