HEALTH

Federal health officials investigating Utah-based company over COVID-19 testing

Apr 1, 2022, 7:45 PM | Updated: Aug 2, 2022, 12:40 pm
(A testing site operated by Nomi Health across the street from UDOH headquarters.  Photo: Paul Nels...
(A testing site operated by Nomi Health across the street from UDOH headquarters. Photo: Paul Nelson, March 30, 2022)
(A testing site operated by Nomi Health across the street from UDOH headquarters. Photo: Paul Nelson, March 30, 2022)

OREM, Utah — A federal health organization is investigating claims of substandard conditions at COVID-19 testing sites run by Nomi Health.  Officials say conditions at some testing sites were so bad they posed an immediate risk to public safety. 

Investigating COVID-19 testing sites

Inspectors with the Centers for Medicare and Medicaid Services sent a letter to Nomi Health on March 16 after following up on a complaint.  They reportedly inspected facilities in Bountiful, Millcreek, West Jordan, Park City, West Valley and Logan, and determined the company’s testing for the state didn’t meet standards set by the Clinical Laboratory Improvement Amendments, or CLIA. 

The letter states, “In addition, it was determined that the deficient practices of your laboratory pose immediate jeopardy to patient health and safety.”

Inspectors say they interviewed workers, managers and supervisors at several sites. And found they failed to follow the instructions of the test manufacturers.  They also found some test kits that were supposed to be kept at room temperature were put on hand warmers. 

In one site, inspectors say they found yogurt, Cheez-Its and rice cakes on the testing table next to contaminated kits.

Sanctions possible

A spokesman for CMS tells the Deseret News sanctions can be placed on a facility if they don’t comply with CLIA standards.  Those sanctions could be as costly as $21,600 per day.  Officials from CMS gave Nomi Health a deadline of March 26 to improve conditions at the sites. It’s not clear if any actual sanctions were proposed.

A spokesman for Nomi Health said the company wasn’t at liberty to speak about the inspection process being carried out by the federal government.  However, a statement issued by the company on Thursday states they reject “any implication or insinuation by certain people inside the Utah Department of Health that the lack of efficacy of certain antigen tests is somehow unique to Nomi Health. It is not.”

A letter from Nomi Health sent to UDOH officials says 38 out of 40 complaints were resolved.

A statement from UDOH says they haven’t seen the full report. However, now that state-sponsored testing has stopped, they will look into the issues raised by CMS.

Read more:

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Today’s Top Stories

Health

FILE - A doctor loads a dose of Pfizer COVID-19 vaccine into a syringe, Thursday, Dec. 2, 2021, at ...
Aimee Cobabe

Bill banning vaccine passports heading to Utah Senate

A bill to ban vaccine passports is heading out of the Utah House and into the Utah Senate. The bill is similar to a failed bill from 2022.
3 days ago
A bill on transgender healthcare — banning transgender-related surgeries and puberty blockers for...
Eliza Pace, KSL TV and Aimee Cobabe, KSL NewsRadio

Utah Senate approves changes to transgender care bill, passes on to Gov. Cox

SB16 bans gender-confirming surgeries for minors and also places a moratorium on puberty blockers for minors.
6 days ago
Havasu Falls spills into the water pools below in Supai, Arizona, in October of 2016. Photo credit:...
Forrest Brown, CNN

Grand Canyon’s Havasu Falls to reopen to visitors after 3-year closure

 (CNN) — Havasu Falls, one of the most intriguing features of the Grand Canyon system, will be reopening to visitors after a three-year closure caused by the Covid-19 pandemic. But it’s with a catch. The reopening is scheduled for February 1; however, access will be limited initially to a certain, small group. People whose previous […]
6 days ago
White carnations representing each of the 1,746 unborn babies that were aborted in Utah in 2022 are...
Allessandra Harris and Simone Seikaly

Speeches, silence, during Pro-Life Utah memorial at the Capitol

About 100 people including Utah lawmakers and religious leaders attended the memorial on Wednesday, Jan. 25, 2023.
7 days ago
 A mental health clinic will reopen on Thursday after a carbon monoxide leak sent at least 17 peop...
Michael Locklear

Carbon monoxide poisoning at central Utah clinic hospitalizes 17 people

The Central Utah Counseling Center in Ephraim was evacuated a week ago after a problem with an old furnace was discovered.
8 days ago
a row of guns are pictured...
Mark Jones

KSL at Night: How do we solve gun violence?

KSL at Night hosts Taylor Morgan and Maura Carabello speak with Clark Aposhian, chairman of the Utah Shooting Sports Council about gun violence.
9 days ago

Sponsored Articles

Banner with Cervical Cancer Awareness Realistic Ribbon...
Intermountain Health

Five Common Causes of Cervical Cancer – and What You Can Do to Lower Your Risk

January is National Cervical Cancer Awareness month and cancer experts at Intermountain Health are working to educate women about cervical cancer, the tests that can warn women about potential cancer, and the importance of vaccination.
Kid holding a cisco fish at winterfest...
Bear Lake Convention and Visitors Bureau

Get Ready for Fun at the 2023 Bear Lake Monster Winterfest

The Bear Lake Monster Winterfest is an annual weekend event jam-packed full of fun activities the whole family can enjoy. This year the event will be held from January 27-29 at the Utah Bear Lake State Park Marina and Sunrise Resort and Event Center in Garden City, Utah. 
happy friends with sparklers at christmas dinner...
Macey's

15 Easy Christmas Dinner Ideas

We’ve scoured the web for you and narrowed down a few of our favorite Christmas dinner ideas to make your planning easy. Choose from the dishes we’ve highlighted to plan your meal or start brainstorming your own meal plan a couple of weeks before to make sure you have time to shop and prepare.
Spicy Homemade Loaded Taters Tots...
Macey's

5 Game Day Snacks for the Whole Family (with recipes!)

Try these game day snacks to make watching football at home with your family feel like a special occasion. 
Happy joyful smiling casual satisfied woman learning and communicates in sign language online using...
Sorenson

The Best Tools for Deaf and Hard-of-Hearing Workplace Success

Here are some of the best resources to make your workplace work better for Deaf and hard-of-hearing employees.
Team supporters celebrating at a tailgate party...
Macey's

8 Delicious Tailgate Foods That Require Zero Prep Work

In a hurry? These 8 tailgate foods take zero prep work, so you can fuel up and get back to what matters most: getting hyped for your favorite
Federal health officials investigating Utah-based company over COVID-19 testing