Patrons cite concerns about crowds at Lagoon

Oct 25, 2020, 7:34 PM | Updated: 8:10 pm

Lagoon concern crowds...

FILE: Guests wear face coverings as they arrive at Lagoon in Farmington on Monday, June 15, 2020. Recently, some patrons of the amusement park have voiced concern about the number of people allowed in the park and its commitment to social distancing. Photo credit: Steve Griffin, Deseret News

FARMINGTON, Utah — Several patrons at Lagoon cited concerns over the weekend about large gatherings and long lines inside the state’s most popular amusement park. 

In response to the COVID-19 pandemic, the park has implemented several guidelines in an effort to curb the spread of the virus. These include face coverings within lines and social distancing between groups.

The park also operates through a ticket reservation system, in an effort to avoid reaching guest capacity. However, many guests complained that park employees aren’t enforcing those guidelines. 

“There was no way we could socially distance and I was really concerned,” Anne Casey said to KSL TV. “For me and my friends, we wanted to be safe.”

“More people than I have ever seen.” 

Casey, along with her group of friends, went to Lagoon Saturday — noting they were reassured by the precautions put in place. However, when they arrived she said she was concerned by what she saw. 

“We bought our tickets, we reserved a time that we thought might help with what they’re doing,” Casey said. “I’ve gone to Lagoon my whole life and this is more [people] than I have ever seen.”

With the massive crowds, Casey said there was “no way” she could properly distance herself from other patrons. Instead, she decided to see if she could exchange her tickets to return another day. 

“Not a refund. Just a day to come back when it’s not so crowded,” she said. “They wouldn’t even let us do that.”

Because the tickets were nonrefundable, Casey was denied a raincheck. 

Park officials respond

Despite the concerns from Casey — and several other guests that weekend — park officials say Lagoon is operating safely. 

“We feel very confident within the 200 acres that people are able to socially distance and wear masks in public,” said Adam Leishman, park spokesperson.

Leishman said park employees encourage face masks within the park — aligning with health guidelines from local government officials. 

In fact, he said the park was working closely with the Davis County Health Department and operating under guest capacity. 

“As far as comparisons from last year, we are well under half of our capacity from last year,” Leishman said.

Davis County is considered to be under “high transmission” for COVID-19 in Utah. That means the county is under requirements for face masks, according to the governor’s guidelines. 

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

All News

FILE: An arson investigation is underway after several suspicious fires in Salt Lake City on Tuesda...

Britt Johnson

Salt Lake City Fire conduct arson investigation Tuesday morning

An arson investigation is underway after several suspicious fires in Salt Lake City on Tuesday.

38 minutes ago

Wine bottles are pictured at a state liquor store in Salt Lake City on Friday, Oct. 23, 2020....

Jeff Caplan

Jeff Caplan’s Minute of News: How people get drunk WITHOUT drinking

Try explaining this condition to a cop.

1 hour ago

Ahead of the NHL to Utah party on Wednesday, Utahns crowded the plaza of the Delta Center and waite...

Simone Seikaly, Eric Cabrera, Emma Keddington, Adam Small

Utahns showing up for the NHL in Utah

Ahead of the NHL to Utah party, Utahns crowded the plaza of the Delta Center and waited in long lines for the party to start.

2 hours ago

Two proposals — one aimed at students attending schools on F1 visas and the other targeting all a...

Amy Donaldson

Big changes proposed for Utah high school sports involving local, international students

Proposals involving F1 visas and athletic transfers were approved Wednesday by the executive committee of the Utah High School Activities Association.

3 hours ago

Brenda Dye, the Fremont County coroner, testified Wednesday about the reasons why she changed Tammy...

Emily Ashcraft,

Coroner describes changing Tammy Daybell’s cause of death to homicide

Fremont County Coroner Brenda Dye changed Tammy Daybell's cause of death to homicide after participating in her autopsy.

5 hours ago

Utahns were reunited with their cat after they accidentally shipped it to California with an Amazon...

Eliza Pace,

Utahns reunited with pet cat they accidentally shipped with Amazon return

A Utah couple got the surprise of their life when they got a call that their missing pet cat was found in Los Angeles in an Amazon box.

5 hours ago

Sponsored Articles

a doctor putting her hand on the chest of her patient...

Intermountain Health

Intermountain nurse-midwives launch new gynecology access clinic

An access clinic launched by Intermountain nurse-midwives provides women with comprehensive gynecology care.

Young couple hugging while a realtor in a suit hands them keys in a new home...

Utah Association of Realtors

Buying a home this spring? Avoid these 5 costly pitfalls

By avoiding these pitfalls when buying a home this spring, you can ensure your investment will be long-lasting and secure.

a person dressed up as a nordic viking in a dragon boat resembling the bear lake monster...

Bear Lake Convention and Visitors Bureau

The Legend of the Bear Lake Monster

The Bear Lake monster has captivated people in the region for centuries, with tales that range from the believable to the bizarre.


Live Nation Concerts

All the artists coming to Utah First Credit Union Amphitheatre (formerly USANA Amp) this summer

Summer concerts are more than just entertainment; they’re a celebration of life, love, and connection.

Mother and cute toddler child in a little fancy wooden cottage, reading a book, drinking tea and en...

Visit Bear Lake

How to find the best winter lodging in Bear Lake, Utah

Winter lodging in Bear Lake can be more limited than in the summer, but with some careful planning you can easily book your next winter trip.

Happy family in winter clothing at the ski resort, winter time, watching at mountains in front of t...

Visit Bear Lake

Ski more for less: Affordable ski resorts near Bear Lake, Utah

Plan your perfect ski getaway in Bear Lake this winter, with pristine slopes, affordable tickets, and breathtaking scenery.

Patrons cite concerns about crowds at Lagoon