BUSINESS

Skywest flights grounded by technical problems

Oct 21, 2021, 5:14 PM | Updated: Oct 22, 2021, 12:33 pm
SkyWest flights are grounded due to computer server problems. Photo credit: Canva....
SkyWest flights are grounded due to computer server problems. Photo credit: Canva.

SALT LAKE CITY — SkyWest Airlines grounded about 700 flights Thursday because of an internal server outage, the company said in an email.

“SkyWest is experiencing an internal server outage and our IT teams are working to resolve the issue. We apologize to customers for the inconvenience and are working to resume normal operations as quickly as possible,” the email said.

Hundreds of passengers at the Salt Lake International Airport were captured in a Tweet standing in line waiting to be rebooked on other flights or given hotel rooms for the night.

Reuters reports the problem was fixed after 5-hours and flights resumed Thursday evening.  But, a spokeswoman for Skywest said more flights may be canceled Friday morning as the airline works to get planes and crews back into position.

In a tweet, United Airlines confirmed the problems being experienced by their sister airline:

Skywest Airlines is a regional carrier working with multiple airlines across the United States.  Passengers on American, United, Delta and Alaska Airlines had flights canceled with Skywest.

A response from Skywest Airlines management this morning states “we are working to minimize the impact on Friday’s schedule and to return to normal operations as quickly as possible.”

 This story is developing and will be updated.

 

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